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Last call: Excellence Awards submission deadline is this Thursday, Oct. 29!

The Thursday, Oct. 29, submissions deadline for the 2027 Ballad Health Excellence Awards is almost upon us – but there’s still time to submit a project! If you’ve been involved in a performance improvement project at Ballad Health, now is your chance to be recognized. Click here to access the submission form. Note: You must be on a Ballad Health network device to access the submission link. You can also find the submission form on the Ballad Health intranet main page under “Quick Links” or by clicking the Excellence Awards banner at the top of the page. The awards event will take place in March of 2027. Why should you submit a project? “You never know who needs to hear your story or how sharing your team’s work might inspire someone else,” said Tiffany Delias, Ballad Health’s director of Digital Performance Media & Consumer Engagement. She was on the project team that received the 2026…

B Excellent Tuesday Tip: Committing to personal ownership

NOTE: This email was sent to Ballad Health team members on Tuesday, Oct. 27. Dear Colleague,  Over the past few weeks, the B Invested skill in the Impact of You program has challenged us to think about the role each of us plays in creating a positive experience for ourselves and those around us. We’ve explored owning our actions, taking ownership rather than waiting for someone else to solve a problem and extending grace to ourselves and others when we’re not at our best.  This week’s final B Invested tip brings those ideas together by focusing on personal ownership and how the way we show up can strengthen the teams we’re part of. This week’s tip There For Each Other Tip #1: Committing to Personal Ownership In healthcare, collaboration and communication matter. When departments or team members struggle to work together, it can affect not only the people involved, but also the patients and communities…

Culture of Safety Survey open through Oct. 31; your feedback is important!

As a reminder, the online Culture of Safety Survey is open through Saturday, Oct. 31, for our hospital-based team members. Workplace violence continues to affect healthcare workers across the country and here at Ballad Health. In 2025, reported workplace violence incidents at Ballad Health increased nearly 19%. Creating a safe environment for our patients and team members takes all of us. Ballad Health is partnering with the Tennessee Hospital Association to conduct the Agency for Healthcare Research and Quality’s Hospital Survey on Patient Safety Culture (HSPOS). The survey is open through Oct. 31 and takes just 10-15 minutes to complete. Your feedback will help identify what we’re doing well and where we can strengthen patient and team member safety. Please complete the survey by Oct. 31 — and encourage your direct reports and fellow team members to participate. Strong participation is critical to giving us an accurate picture of our safety culture. Scan the QR…

Ballad Health News Podcast: St. Jude Clinic renovation, new CMO, key deadlines

Here’s the latest Ballad Health News Podcast, covering news from Oct. 19 to Oct. 23: Please note the “Chapters” and “Transcript” functions for each podcast, which can be accessed from the three white bars on the top right corner of the podcast player. Users can see the topics included in the podcast and move ahead or back to specific sections, if desired. A transcript of the episode is also offered. This episode Podcasts can also be accessed at Balladhealthnews.org on the right side of the page, and from the intranet main page at the top right.

Reminder: PTO cash-in request form is live until Friday, Oct. 30

NOTE: This message was emailed to Ballad Health team members from HR on Monday, Oct. 26. Dear Colleague, The PTO cash-in election window is open through Oct. 30. Eligible Ballad Health team members may elect to cash in up to 20 hours of accrued paid time off (PTO), with payment issued on a separate check in late November. Team members also have the option to roll over all or a portion of their elected amount into their health savings account (HSA) or Lincoln retirement account. The election window will remain open through Oct. 30 at 5 p.m. No exceptions will be made after the deadline. Please review the details below and consider which option may best fit your situation. Here are the details about this year’s PTO cash-in opportunity: Reminder about PTO balances After the first pay period in January 2027 closes, any remaining PTO hours above 100 will be moved to a frozen bank….

Documentary ‘NURSE: Empathy Heals’ highlights nurses’ stories

NASHVILLE, Tenn. — The experiences of nurses and the essential role of empathy in healthcare took center stage Oct. 21 at Nashville’s Belcourt Theatre during a special screening of “NURSE: Empathy Heals.” The documentary shares nurses’ personal stories, offering a closer look at the emotional demands of caregiving and the people behind patient care. The film is part of the Nurse Narratives Initiative (NNI), a collaboration led by East Tennessee State University (ETSU) that brings together StoryCollab, the ETSU College of Nursing, the Tennessee Center for Nursing Advancement and the ETSU Research Corporation, with support from Ballad Health. Directed by award-winning filmmaker Chusy of Plan A Films, “NURSE: Empathy Heals” explores nursing during the COVID-19 pandemic, natural disasters and the everyday challenges of patient care. Through accounts of grief, resilience, doubt, faith and compassion, the documentary examines what it means to care for others — and the importance of extending empathy to caregivers themselves. The…

Bristol Regional Medical Center to host healthcare hiring event on Oct. 28

BRISTOL, Tenn. – Bristol Regional Medical Center is looking to grow its team and connect with individuals interested in pursuing a career in healthcare during an upcoming hiring event on Wednesday, Oct. 28. From noon to 4 p.m., Ballad Health leaders and hiring managers will be available in the conference center on the bottom floor of Bristol Regional Medical Center, located at 1 Medical Park Blvd., to meet with job seekers and discuss current openings. “For anyone who is interested in building a career with Bristol Regional, we encourage you to come meet our leaders, ask questions and learn firsthand what opportunities are available,” said John Jeter, CEO of Bristol Regional Medical Center. “Whether someone is an experienced healthcare professional or exploring the next step in their career, this event is a great opportunity to learn more about the meaningful work happening here.” Priority positions include registered nurses (RNs), certified nursing assistants (CNAs), engineering technicians,…

Reminder: Final day to order Dolly T-shirts online is Oct. 25

The deadline for ordering our commemorative Dolly T-shirts online is fast approaching. The shirts are still available for purchase online through Sunday, Oct. 25, and they’re available in Ballad Health gift shops while supplies last. This is a great way to honor the remarkable legacy of Dolly Parton while supporting a meaningful cause. Place online orders here. All proceeds support Dolly Parton’s Imagination Library through The Dollywood Foundation, helping inspire a love of reading among children across the Appalachian Highlands. To further support the mission of Imagination Library, Ballad Health will also match proceeds from the shirt sale up to $25,000. The T-shirts have been a huge hit so far, with more than 3,000 being ordered. Key info Ballad Health’s Dolly Parton tribute T-shirts feature a special design celebrating her legacy of caring, creativity and faith on the back. The T-shirt design has been approved by The Dollywood Foundation and Dolly Parton’s estate in support…

Reminder: Spooky Trails at Niswonger Children’s Hospital is coming up Oct. 30; team members are encouraged to sign up!

It’s that time of year again – the annual Spooky Trail Halloween celebration is set for Friday, Oct. 30. Team members are invited to participate in group-themed costumes in a reverse trick-or-treat event that helps bring the Halloween spirit to our patients. Time slots for the event are available from 11 a.m. and 12:30 p.m. Please visit this link to register your team for the event. Since some patients might not be able to have candy, teams are encouraged to bring other treats like stickers, pencils, coloring books, bubbles, activities and Play-Doh. Any candy or other edible treat should be store-bought and individually wrapped from the manufacturer. When arriving for the event, teams should check in at the table that will be in front of Timmy’s Playroom at the first floor. The trail starts in the St. Jude Tri-Cities Affiliate Clinic, then moves up to the pediatric floor and ends in the PICU. Patients will…

Less than two weeks left before the Oct. 29 Excellence Awards submission deadline!

We’re getting closer to the Oct. 29 deadline for submissions for the 2027 Ballad Health Excellence Awards – but there’s still time to submit a project! If you’ve been involved in a performance improvement project at Ballad Health, now is your chance to be recognized. If you’re working on a project but haven’t submitted it yet, please go ahead and start the submission from the project submission site (you don’t have to complete it all at once). This helps us monitor how many entries to expect so organizers can plan for the appropriate number of judges. And see below to learn more about a new awards category – “Sustaining the Gains.” Submission period Champions of Excellence nominations Once the group project submission entry period comes to a close on Oct. 29, we will begin the process of accepting nominees for the Champions of Excellence award category.  Submitting a project Click here to access the submission…

Leon Bass, MD, selected as chief medical officer for three Ballad Health community hospitals

JOHNSON CITY, Tenn. – Ballad Health has selected Leon Bass, MD, a seasoned physician leader, as chief medical officer of Franklin Woods Community Hospital, Johnson County Community Hospital and Sycamore Shoals Hospital. Dr. Bass comes to his new role from Johnson City Medical Center, where he has served as chief of staff since being elected to the position by the medical staff in July 2025. He has also served as medical director for sleep disorders at Johnson City Medical Center and Sycamore Shoals Hospital since 2020. Dr. Bass served as medical ICU director in the region’s Level 1 trauma center from June 2020 to February 2026. He has practiced in the Appalachian Highlands since 2012 as a pulmonary, critical care and sleep medicine physician, with much of his career focused on caring for critically ill patients. “Dr. Bass has served this community as a sleep medicine physician and intensivist for more than a decade, and…

Balladeer activities in September included a visit to Fender’s Farm, plus Dollywood Day!

The Balladeer Children’s Program had some big fun in September, highlighted by the always popular Dollywood Day. The Balladeer program, a free benefit for Ballad Health employees, is intended to strengthen family bonds and relationships among our Ballad Health family. Activities include visits to area attractions, picnics in local parks, holiday celebrations and activities, sports activities, discount tickets for attractions or events, treats, take-home projects and much more. Here’s what the Balladeers have been up to lately and what they’ve got coming up. September events Fender’s Farm – Sept. 12 Dollywood Day – Sept. 19 Dollywood Day will continue to be a one-day only event, but we’d love to have your input for next year. Click the link to vote on which date works best for you and your family in 2027! NOTE: One vote per household. Click here to vote on the Dollywood Day 2027 Poll Event photos Fender’s Farm Dollywood Day Upcoming events…