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System Updates
System Updates

Rhythm & Roots ticket discount continued through Friday, Sept. 11

NOTE: Technical issues with using the discount code have been corrected and the discount code has been extended through today (Friday, Sept. 11). BRISTOL – The Bristol Rhythm & Roots Reunion is here; Ballad Health team members can get a great deal on tickets to the music festival, set for Sept. 11-13 in downtown Bristol. By using the code BALLAD45 when purchasing tickets online, team members can save $45 on the cost of a three-day, general admission ticket package. The discount is good until midnight on Thursday, Sept. 10. Click here to purchase tickets. Headliners for this year’s festival include St. Paul & the Broken Bones, Sierra Ferrell, Old Crow Medicine Show and Los Lobos. Ballad Health is once again a sponsor for the Rhythm & Roots Reunion. For more information about the festival, including music lineup and FAQs, visit https://bristolrhythm.com/.

System Updates
System Updates
System Updates

Register now for Grand Rounds on Sept. 30, with topic of ‘Pediatric sepsis: We have come so far … but we are only getting started’

Ballad Health’s Systemwide Grand Rounds – “Pediatric sepsis: We have some so far … but we are only getting started” – takes place Wednesday, Sept. 30, from noon to 1 p.m. It will be held at Johnson City Medical Center in Auditoriums 1-2 on the seventh floor, with an option to attend virtually. This event is part of Ballad Health’s recognition of September as Sepsis Awareness Month. Presenting will be Mark W. Hall, MD, a national leader in pediatric sepsis research. Dr. Hall is a professor of pediatrics at The Ohio State University College of Medicine and chief of the Division of Critical Care Medicine at Nationwide Children’s Hospital. Dr. Hall’s immunology work includes clinical conditions such as trauma, burns, sepsis and cardiopulmonary bypass. He is the Principal Investigator for Nationwide Children’s Hospital in the NICHD’s Collaborative Pediatric Critical Care Research Network (CPCCRN) and is an active member of the Pediatric Acute Lung Injury and…

System Updates
System Updates
System Updates

Team members can access great benefits by using Ballad Health Pharmacy

As a reminder, team members can access valuable benefits by using Ballad Health Pharmacy. Check out the advantages below. You can also help us better serve our team member workforce by completing a quick online survey. The survey is only one page and takes about three minutes to complete. Take our Ballad Health Pharmacy survey. Ballad Health Pharmacy benefits Team members and covered dependents are eligible for multiple benefits and discounts at Ballad Health Pharmacy, including: Mail delivery service Mail delivery service is available for all team members’ residential locations. Call 423-926-6154 and ask to register for courier or mail delivery service. Pharmacy staff will do the rest. Streamlining medications with MedSync In addition to home delivery, Ballad Health Pharmacy is using a powerful tool called MedSync that allows our pharmacy team to synchronize most medications so patients can receive fewer deliveries and make fewer trips to refill prescriptions. By consolidating refills, MedSync simplifies the…

System Updates
System Updates
System Updates

Celebrate Women event returns Sept. 17 to support women’s health in Southwest Virginia

ABINGDON, Va. — Ballad Health Cancer Care – Abingdon invites women across the region to attend Celebrate Women, a free annual event dedicated to women’s health and wellness, on Thursday, Sept. 17, from 4-7 p.m. at the Southwest Virginia Higher Education Center in Abingdon, Virginia. This community event offers women an opportunity to prioritize their health while connecting with local healthcare experts and resources. The evening will feature door prizes, educational sessions, giveaways and vendor booths, all designed to promote awareness and encourage preventive care. Guests will also have the chance to win a Dyson Airwrap styler and dryer as the grand prize. “Celebrate Women is a great chance for women in our community to put their health first,” said Paula Fore, senior director of Ballad Health Cancer Care – Abingdon. “We want women to leave this event feeling informed, encouraged and connected to resources that can help them take care of themselves. Early detection and preventive…

System Updates
System Updates
System Updates

Register now for Systemwide Grand Rounds on Sept. 22, with topic of ‘Histotripsy: A Breakthrough in Cancer Care’

Ballad Health’s next Systemwide Grand Rounds – “Histotripsy: A Breakthrough in Cancer Care” – takes place Tuesday, Sept. 22, from noon to 1 p.m. It will be held at Johnson City Medical Center in Auditorium 2 on the seventh floor, with an option to attend virtually. Register now for this free, one-hour virtual seminar, which is worth 1 hour of CME/CNE credit. Click here for more information or to register for the event. This event will educate any level of healthcare provider on the use of histotripsy and how to identify potential patients for referral for the procedure. Trevy Ramos, DO, will give the presentation. Ballad Health is accredited by the Accreditation Council for Continuing Medical Education to provide CME for physicians and designates this activity for a maximum of 1 AMA PRA Category 1 Credit™. Ballad Health is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission…

System Updates
System Updates
System Updates

Marsh Regional Blood Center to host 9/11 Memorial Blood Drive at Bristol Motor Speedway

BRISTOL, Tenn. – Marsh Regional Blood Center is partnering with Bristol Motor Speedway to host the 9/11 Memorial Blood Drive, continuing a quarter-century of community tradition while honoring the victims and heroes of Sept. 11, 2001. This year’s milestone drive will take place on Friday, Sept. 11, from 10 a.m. to 6 p.m. at Bristol Motor Speedway (Entrance 1 North). The annual tribute at Bristol Motor Speedway has united donors, first responders and community members in a shared act of remembrance and lifesaving generosity. During the event’s history, thousands of units of blood have been collected, directly impacting patients throughout the region. All participating donors will receive a limited-edition T-shirt and tumbler. Walk-ins are welcome. “In the weeks after Sept. 11, 2001, people wanted to help in whatever way they could, so they came out in droves to give blood,” said Steffanie Sukel, director of Marsh Regional. “We wanted to honor that selflessness, so we…

System Updates
B Excellent
B Excellent

B Excellent Tuesday Tip: Critical thinking for decision making

NOTE: This message was emailed to Ballad Health team members on Tuesday, Sept. 8. Dear Colleague,  Over the past few weeks, we’ve explored how critical thinking can help us look at problems differently, break challenges into manageable pieces and consider different ideas and perspectives when working toward a solution. These skills give us a foundation for the next step: using critical thinking to make better decisions. This week’s tip focuses on asking better questions, digging deeper into problems and using the experiences and knowledge of others to help determine the best way forward. This week’s tip Critical Thinking & Problem-Solving Tip #3: Critical Thinking For Decision Making Better decisions often begin with better questions. When you encounter a problem, taking the time to look beneath the surface can reveal information that might otherwise be overlooked. One useful approach is the Five Whys, which involves asking “Why?” several times to get closer to the root cause of a…

B Excellent
Ballad Health News Podcast
Ballad Health News Podcast

Ballad Health News Podcast: JCMC ER update, lung cancer screenings and more

Here’s the latest Ballad Health News Podcast, covering news from the week of Aug. 31 to Sept. 4: Please note the “Chapters” and “Transcript” functions for each podcast, which can be accessed from the three white bars on the top right corner of the podcast player. Users can see the topics included in the podcast and move ahead or back to specific sections, if desired. A transcript of the episode is also offered. This episode Podcasts can also be accessed at Balladhealthnews.org on the right side of the page, and from the intranet main page at the top right.

Ballad Health News Podcast
System Updates
System Updates

Johnson City Medical Center emergency department expansion enters new phase

JOHNSON CITY, Tenn. — The expansion of Johnson City Medical Center’s emergency department is moving to its next phase, bringing temporary changes for patients and visitors. As construction moves inside the hospital, the drop-off lane in front of the main hospital entrance will be reduced to one lane. This lane is reserved for patient drop-off and pick-up only. Deliveries can be made at the designated vendor delivery area at the back of the hospital. Traffic patterns along the main entrance driveway will be temporarily rerouted during this phase. ADA accessible parking will be available at the hospital’s main entrance.  Complimentary valet parking services are available during construction through a partnership with Beacon Hill Hospitality Group. The partnership will also offer directional assistance and additional security support needed as construction continues. “A visit to the hospital can already be a stressful experience, and it’s our hope that the services offered by our partners with Beacon Hill…

System Updates
System Updates
System Updates

‘Healthy Futures for a Healthier Region’: Register now for Academics and Research Summit on Sept. 18

KINGSPORT, Tenn. – The 2026 Academics and Research Summit is set for Friday, Sept. 18, at the MeadowView Conference Resort & Convention Center. This year’s theme is “Healthy Futures for a Healthier Region” The agenda includes speakers throughout the day, including a keynote presentation by Deniece Thomas, commissioner of the Tennessee Department of Labor and Workforce Development. Click here to register or for more information. The fourth annual event is designed for team members, academic affiliates, workforce development partners and economic developers who want to learn more about the academic initiatives and research taking place across the Appalachian Highlands. For questions, email janet.mccolley@balladhealth.org.

System Updates
System Updates
System Updates

Sepsis: Separating fact from fiction

NOTE: September is Sepsis Awareness Month. Be on the lookout for more sepsis-related articles each week in Ballad Health News this month, including an interactive quiz. Many people have heard of sepsis, but misconceptions remain about where it comes from and who is affected. Some think sepsis only happens in hospitals or only affects older adults and people with serious health conditions. In reality, it can develop from common infections and affect anyone, including people who were previously healthy. Understanding what sepsis is and recognizing when an infection may be getting worse can help people know when to seek medical care. Sepsis happens when the body’s response to an infection begins to work against it, causing damage to organs and other tissues. It is not an infection itself. Instead, it is a complication that can develop from infections such as pneumonia, urinary tract infections, skin infections and other illnesses. One common misconception is that sepsis…

System Updates
System Updates
System Updates

Ballad Health offers free first-time lung cancer screenings

JOHNSON CITY, Tenn. – Eligible patients can receive a free first-time low-dose CT lung cancer screening through Ballad Health from Sept. 1, 2026, through Jan. 29, 2027. The quick, non-invasive screening can help detect lung cancer earlier, when treatment is often most effective. “We received a tremendous response when we previously offered free low-dose CT scans,” said Dr. Shari K. Rajoo, chief medical officer for population health at Ballad Health. “Thousands of people completed their first lung cancer screening, and many told us they would not have been screened otherwise. We encourage anyone who may qualify to talk with their healthcare provider about whether screening is right for them. It is important to continue screening as recommended each year as long as you qualify. This greatly improves the chance of detecting cancer early over time.” “We encourage anyone who may qualify to talk with their healthcare provider about whether screening is right for them. It…

System Updates
B Excellent
B Excellent

B Excellent Tuesday Tip: Making a way to solve challenges

NOTE: This message was emailed to Ballad Health team members on Tuesday, Sept. 1. Dear Colleague,  Healthcare teams face new challenges every day, and how we respond to those challenges can have a direct effect on our coworkers, our patients and the work we do together. Critical thinking and problem solving help us look at challenges from different perspectives, break complicated issues into manageable pieces and find solutions that move the team forward. These skills are valuable in every role because everyone has knowledge, experience and ideas that can contribute to making our work better. This week’s tip Critical Thinking & Problem-Solving Tip #2: Making a Way to Solve Challenges When a challenge comes up, it can be easy to think, “That’s not my job,” “Someone else will take care of it,” or “That’s above my pay grade.” But every team member has a role to play in solving problems. This tip outlines five steps for using critical thinking to…

B Excellent
Ballad Health News Podcast
Ballad Health News Podcast

Ballad Health News Podcast for Aug. 24-28: MyChart phishing alert, Clinical Command Center expansion

Here’s the latest Ballad Health News Podcast, covering news from the week of Aug. 24 to Aug. 28: Please note the “Chapters” and “Transcript” functions for each podcast, which can be accessed from the three white bars on the top right corner of the podcast player. Users can see the topics included in the podcast and move ahead or back to specific sections, if desired. A transcript of the episode is also offered. This episode Podcasts can also be accessed at Balladhealthnews.org on the right side of the page, and from the intranet main page at the top right.

Ballad Health News Podcast
System Updates
System Updates

Now offering personal online training programs at The Wellness Center — connecting participants with a real ‘live’ trainer!

The Wellness Center in Johnson City is offering a virtual personal training program that connects participants with a real trainer at the center, enabling them to have a customized training plan even if they can’t come to the center for workout sessions. It combines a fitness and workout app with a personal, one-on-one approach to training that includes not just workouts but also diet and nutrition. Using the app also helps keep people accountable as they work the program. “This gives people a customized program right at their fingertips that can help them on their wellness journey,” said Amy Mooney, wellness coach. “It connects people with a real trainer – it’s not just with an app that’s created by AI – so people are actually being supervised by a real person who can set and meet fitness and wellness goals.” All trainers are certified. The program is open to anyone, so you don’t have to…

System Updates
System Updates
System Updates

Ballad Health completes $8 million expansion of Clinical Command Center, accelerating care across the Appalachian Highlands

Enhanced technology and care coordination help patients access the right care faster while strengthening regional operations JOHNSON CITY, Tenn. – Ballad Health has completed a nearly $8 million grant-funded expansion of its Clinical Command Center, strengthening the health system’s ability to coordinate patient transfers, deliver virtual care and support emergency operations and communications across the Appalachian Highlands. The expanded facility further enhances Ballad Health’s ability to provide high-quality technology-enabled care while strengthening its Regional Medical Communications Center, one of only seven state-designated centers in Tennessee responsible for coordinating emergency medical communications and patient bed placement across the region. Opened in 2022, the Clinical Command Center serves as Ballad Health’s centralized hub for patient flow, transfer coordination, regional communications and technology-enabled care. By integrating these services into a single, systemwide network, the center helps connect patients to the right level of care more quickly while improving coordination across Northeast Tennessee, Southwest Virginia and the surrounding areas…

System Updates
System Updates
System Updates

Security alert: Beware of MyChart phishing emails

Ballad Health is aware of fraudulent emails circulating that appear to come from MyChart, Epic or healthcare organizations. These messages are not from Ballad Health and may attempt to trick users into clicking links, sharing personal information or signing up for products or services. Click here to learn more about these phishing emails. Healthcare organizations across the country are reporting phishing emails targeting MyChart users. If you have any questions or concerns about an email you’ve received, you can call our consumer contact team at 1-833-822-5523. Our team is available Monday through Friday, 8 a.m. to 5 p.m. If a patient asks about phishing emails, you may also direct them to call 1-833-822-5523 or visit www.balladhealth.org/mychart/phishing-emails to learn more. Examples of phishing email messages MyChart phishing emails can be highly misleading. Scammers are sending convincing emails using the MyChart logo and language that is nearly identical to real MyChart messages. Reported phishing scheme emails have included subject lines…

Generic image of a bullhorn making an announcement
System Updates
System Updates
System Updates

Holston Valley Medical Center to host community open house on Thursday, Sept. 10

KINGSPORT, Tenn. — Holston Valley Medical Center invites the community to a special Open House event on Thursday, Sept. 10, from 4:30 to 6:30 p.m. in the hospital’s main lobby. The event will give community members an opportunity to meet the hospital’s new CEO, Kevin Rinks, and the team members who provide care, as well as learn more about services and explore the latest medical technology and innovation. “We’re excited to welcome our neighbors through our doors and give them a closer look at the people and services that make Holston Valley such an important part of this community,” said Rinks, who became CEO of Holston Valley and Indian Path Community Hospital in March 2026. “Our team works every day to provide high-quality care close to home, and this event is a great opportunity for our community to meet the people behind that care.” During the event, attendees will have the opportunity to engage with…

System Updates
B Excellent
B Excellent

B Excellent Tuesday Tip: Beginning the ‘Critical Thinking and Problem Solving’ skill

NOTE: This message was emailed to Ballad Health team members on Tuesday, Aug. 25. Dear Colleague,  This week, we’re beginning the final skill in the Advanced Team Collaboration program: Critical Thinking and Problem Solving. In healthcare, we encounter new information, changing circumstances and complex challenges every day. Being able to think critically helps us ask better questions, consider different perspectives and make sound decisions that can affect our teammates, our patients and the work we do together. Strong critical thinking also gives teams a way to look at familiar processes with fresh eyes and find opportunities to improve. This week’s tip Critical Thinking and Problem Solving #1: The Importance of Critical Thinking The way we’ve always done something may be familiar, but that doesn’t necessarily mean it is the best approach. Critical thinking gives us a chance to step back, examine what we believe and why we believe it and consider whether another approach could produce a better result….

B Excellent
HR & Benefits
HR & Benefits

From Debbie Dover: Employer retirement plan match has been deposited

NOTE: This message was emailed from HR to Ballad Health team members on Aug. 24. Dear Colleague, I’m pleased to share that Ballad Health’s retirement plan matching contributions have now been deposited into the accounts of all eligible team members participating in the plan. We believe your hard work and dedication should be recognized, and we are committed to helping team members build a secure financial future with confidence. Ballad Health is proud to invest in our team members through this matching contribution and support your long-term retirement goals. Did you receive the full match? Make sure to take full advantage of the employer match. While any amount you save helps secure your long-term financial future, contributing less than 6% in the 403(b) or 401(k) plan means you are leaving free money on the table. Whether you’re meeting the match or not, consider increasing your contributions. Even a small bump can make a big difference…

HR & Benefits
System Updates
System Updates

Ballad Health receives American Cancer Society grants to support transportation and lodging for cancer patients

JOHNSON CITY, Tenn. – Ballad Health Cancer Care has been awarded two grants from the American Cancer Society totaling $30,000 to help patients and caregivers overcome critical barriers to accessing cancer treatment – namely, the costs of transportation and temporary lodging. The grants include $20,000 to support transportation needs and $10,000 to assist with lodging. The funding is part of $9 million awarded to health systems nationwide by the American Cancer Society to reduce the financial burden on cancer patients, enabling them to focus on healing and recovery. The grants will help cover expenses such as gas, hotel rooms and temporary lodging for both patients and their caregivers. “We are incredibly grateful to the American Cancer Society for their continued partnership and support,” said Dr. Ibrahim Nakhoul, a medical oncology specialist at the Ballad Health Cancer Care – Kingsport. “For many cancer patients in our region, access to care depends not only on having a…

System Updates
Ballad Health News Podcast
Ballad Health News Podcast

Ballad Health News Podcast for Aug. 17-21: Unicoi County Hospital groundbreaking!

Here’s the latest Ballad Health News Podcast, covering news from the week of Aug. 17 to Aug. 21. Please note the “Chapters” and “Transcript” functions for each podcast, which can be accessed from the three white bars on the top right corner of the podcast player. Users can see the topics included in the podcast and move ahead or back to specific sections, if desired. A transcript of the episode is also offered. This episode Podcasts can also be accessed at Balladhealthnews.org on the right side of the page, and from the intranet main page at the top right.

Ballad Health News Podcast
System Updates
System Updates

Ballad Health’s Camp Firefly returns Sept. 12 to help guide children, teens through grief; spread the word or even volunteer to help

KINGSPORT, Tenn. – Ballad Health’s annual Camp Firefly event returns to Warriors’ Path State Park on Saturday, Sept. 12, offering an interactive day to help children, teens and their families navigate grief. The camp runs from 9 a.m. to 4 p.m. and is designed to meet the needs of children and teens who have experienced the death of a loved one. Adult caregivers are encouraged to attend Camp Firefly alongside their children, as the camp offers separate services to help adults understand how to support a child’s grieving process, cope with their own grief and respond to a child’s unique needs. A panel of experienced professionals will be available to answer questions. Team members are encouraged to spread the word to anyone who may want to participate in the camp or to volunteer for the event. Click here to sign up as a participant or a volunteer. “Grief can be extremely lonely and isolating, and kids sometimes…

System Updates
System Updates
System Updates

Keeping a promise: Ballad Health breaks ground on new Unicoi County Hospital

$44 million hospital will restore inpatient care in Unicoi County community The big picture: Nearly two years after Hurricane Helene destroyed Unicoi County Hospital, Ballad Health leaders, elected officials and community members gathered Aug. 19 to celebrate the groundbreaking of a new hospital for the community. By the numbers Why it matters What leaders are saying Building for the future A community effort What’s next Construction is underway on the replacement hospital and is set for completion in 2028.

System Updates
System Updates
System Updates

Deadline for submission of photos for Ballad Health Christmas trees is coming up Sept. 1

Team members are invited to submit their own photos to be used as decorations for the Ballad Health community Christmas trees we sponsor and decorate each holiday season, with the submission deadline set for Tuesday, Sept. 1. This is a way to pay homage to the everyday heroes we have working in our hospitals and offices. We’re asking for photos of our team members that are NOT from the workplace, but instead are outside the work environment and show our team members doing various other activities – celebrating a milestone, running a 5K with a fellow team member, working in the garden, doing volunteer work, attending a parade or community event, etc. Ballad Health Christmas trees will be located in the following cities: *Rather than traditional live trees, the Believe in Bristol display will feature professionally installed “flagpole light trees” without ornaments, so no photo submissions are needed for that tree. The trees are usually…

System Updates
B Excellent
B Excellent

B Excellent Tuesday Tip: Wrapping up the Team and Personal Reliability skill

NOTE: This message was emailed to Ballad Health team members on Tuesday, Aug. 18. Dear Colleague,  As we wrap up the Team and Personal Reliability skill in the Advanced Team Collaboration program, this week’s tip gives us a chance to consider how our individual reliability affects the people we work with. Every team depends on its members to communicate, follow through, contribute and support one another. When those expectations aren’t met consistently, the negative effects can spread throughout the team. Taking time to recognize our own habits and consider how others depend on us can help strengthen the trust we share with our teammates. This week’s tip Team and Personal Reliability Tip #4: Impact of a Low Reliability Team Member We’ve all worked with teammates who are dependable, positive and willing to do their part. We’ve probably also experienced the frustration that comes when someone regularly misses deadlines, fails to communicate or approaches their work with a negative attitude. These…

B Excellent
Ballad Health News Podcast
Ballad Health News Podcast

Ballad Health News Podcast for Aug. 10-14: News on ticket discounts, prize winners, Ballad Health Academy and more

Here’s the latest Ballad Health News Podcast, covering news from the week of Aug. 10 to Aug. 14. Please note the “Chapters” and “Transcript” functions for each podcast, which can be accessed from the three white bars on the top right corner of the podcast player. Users can see the topics included in the podcast and move ahead or back to specific sections, if desired. A transcript of the episode is also offered. This episode Podcasts can also be accessed at Balladhealthnews.org on the right side of the page, and from the intranet main page at the top right.

Ballad Health News Podcast
Balladeer Children's Program
Balladeer Children's Program

Balladeers enjoy a day in the clay!

The Balladeer Children’s Program enjoyed a creative day working in clay during July, with some great events coming up to finish out summer and start the fall season. The Balladeer program, a free benefit for Ballad Health employees, is intended to strengthen family bonds and relationships among our Ballad Health family. Activities include visits to area attractions, picnics in local parks, holiday celebrations and activities, sports activities, discount tickets for attractions or events, treats, take-home projects and much more. Here’s what the Balladeers have been up to lately and what they’ve got coming up. July events Clay Gurus Doe River Gorge Event photos Clay Gurus Upcoming events Reminders About the Balladeer Children’s Program While enrolling in the Balladeer Children’s Program is free, there is a cost associated with some of the activities. IMPORTANT NOTE: The Balladeer Children’s Program is for Ballad Health direct hires who have children between the ages 3-18 years old living in their…

Balladeer Children's Program
B Excellent
B Excellent

B Excellent Tuesday Tip: Building team reliability

NOTE: This message was emailed to Ballad Health team members on Tuesday, Aug. 11. Dear Colleague,  How well a team functions often comes down to the people we work with every day and the relationships we build with them. When we know and respect the people around us, recognize the strengths they bring and take responsibility for our part of the work, together we can build a team where people can depend on one another. As we continue to work through the Team and Personal Reliability skill in the Advanced Team Collaboration program, this week’s B Excellent tip looks at practical ways each of us can strengthen team reliability and contribute to a stronger, more connected team This week’s tip Team and Personal Reliability Tip #3: How to Build Team Reliability Team reliability starts with getting to know the people around us. Our teammates bring different experiences, perspectives, skills and strengths to their work. Taking the time to learn about…

B Excellent
HR & Benefits
HR & Benefits

Congratulations to the winners of our Lincoln Financial prize drawing!

During Nurses and Healthcare Week in May, Ballad Health partnered with our retirement plan provider, Lincoln Financial, to offer a fun round of prize drawings to say thank you for the incredible work our team members do every day. To be eligible, team members needed to meet with a Lincoln Financial retirement consultant between May 1 and June 15. We’re excited to announce the winners from across the system: Thank you to everyone who participated and to Lincoln Financial for supporting this celebration and helping us recognize the hard work and dedication of our team members! To schedule an appointment with a Lincoln Financial retirement consultant, visit LincolnFinancial.com/BalladSchedule. You can choose to meet in person, virtually or by phone.

HR & Benefits
System Updates
System Updates

Ballad Health Academy, academic partners earn statewide honor

JOHNSON CITY, Tenn. – Ballad Health is proud to congratulate Ballad Health Academy and its academic partners for being named Secondary Program of the Year by the Tennessee Association for Career and Technical Education (TNACTE). Representatives from six local school district partners and the Tennessee Colleges of Applied Technology at Elizabethton and Morristown recently accepted the award in July at the organization’s annual summer conference. These outstanding leaders, with support from Bloomberg Philanthropies, help provide classroom education, hands-on training and support mechanisms needed for high school students to navigate potential healthcare career pathways. We’re proud to congratulate our scholastic partners from: Ballad Health is also excited to expand its Ballad Health Academy program to Johnson County Schools in 2026-27, making it the seventh local school district to join the program. In just its first year, Ballad Health Academy enrolled more than 300 students in Northeast Tennessee, with more than 500 students projected to participate in…

System Updates
Ballad Health News Podcast
Ballad Health News Podcast

Ballad Health News Podcast for Aug. 3-7: Excellence Awards, Dynamic Health and more

Here’s the latest Ballad Health News podcast, covering news from the week of Aug. 3 to Aug. 7. Please note the “Chapters” and “Transcript” functions for each podcast, which can be accessed from the three white bars on the top right corner of the podcast player. Users can see the topics included in the podcast and move ahead or back to specific sections, if desired. A transcript of the episode is also offered. This episode Podcasts can also be accessed at Balladhealthnews.org on the right side of the page, and from the intranet main page at the top right.

Ballad Health News Podcast
System Updates
System Updates

Throughout August, team members can learn about Dynamic Health resource while earning CE credit and entering to win gift cards

Ballad Health team members are invited to have a little fun while exploring the Dynamic Health site on the intranet – with an opportunity to earn CE credits and win prizes throughout August. Team members can log into their Dynamic Health account and participate in the August Scavenger Hunt. While completing the scavenger hunt activities, team members can earn CE credits, discover valuable Dynamic Health resources and features and be entered for a chance to win a $15 Starbucks gift card. How it works One winner will be selected each week throughout August to receive a $15 Starbucks gift card. What is Dynamic Health? Dynamic Health is an online resource for healthcare professionals, offering reliable medical information on diseases, symptoms, diagnostic tests and treatment options. It also provides continuing education (CE) opportunities, allowing nursing and health professionals to earn contact hours through assessments – supporting continuous learning and professional growth. How to access EBSCO and…

System Updates
Foundation
Foundation

Local Walmart, Sam’s Club stores raise almost $200,000 to support Niswonger Children’s Hospital

JOHNSON CITY, Tenn. – In just four weeks, local Walmart and Sam’s Club shoppers raised almost $200,000 to support the Ballad Health Niswonger Children’s Hospital through Children’s Miracle Network, helping improve pediatric care across the Appalachian Highlands. Eighteen local Walmart locations, two Sam’s Clubs and one distribution center participated in the campaign, which benefits Niswonger Children’s Hospital as the region’s Children’s Miracle Network Hospital affiliate. Each year, the campaign raises funds by inviting shoppers to round up their purchase at checkout in support of the region’s only children’s hospital. The money raised helps provide high-quality pediatric care to thousands of children throughout the Appalachian Highlands. Each year, the campaign raises funds by inviting shoppers to round up their purchase at checkout in support of the region’s only children’s hospital. “Every year, this campaign puts a spotlight on the generosity of our community members,” said Jack Simpson, president of Ballad Health Foundation. “It shows just how…

Foundation
System Updates
System Updates

Ballad Health Excellence Awards: Submissions now open for 2027 awards

If you’ve been involved in a performance improvement project at Ballad Health, now is your chance to be recognized. Submissions for the 2027 Ballad Health Excellence Awards are officially open! Last year, we received 102 entries from across the organization, 87 of which were eligible for judging – showcasing the innovation, dedication and excellence that our teams exhibit every day. We’re excited to build on that momentum and celebrate the impactful work happening throughout Ballad Health. Submission period *In order to ensure appropriate time for the judging of the projects, this is a firm deadline that will not be extended. Click here to access the submission form. Note: You must be on a Ballad Health network device to access the submission link. You can also find the submission form on the Ballad Health intranet main page under “Quick Links” or by clicking the Excellence Awards banner at the top of the page. There are also…

System Updates
System Updates
System Updates

Team members can get a discount on Rhythm & Roots tickets

BRISTOL – Ballad Health team members once again can get a good deal on tickets to the Bristol Rhythm & Roots Reunion, set for Sept. 11-13 in downtown Bristol. By using the code BALLAD45 when purchasing tickets online, team members can save $45 on the cost of a three-day, general admission ticket package. The discount is good until midnight on Sept. 10. Click here to purchase tickets. Headliners for this year’s festival include St. Paul & the Broken Bones, Sierra Ferrell, Old Crow Medicine Show and Los Lobos. Ballad Health is once again a sponsor for the Rhythm & Roots Reunion. For more information about the festival, including music lineup and FAQs, visit https://bristolrhythm.com/.

System Updates
B Excellent
B Excellent

B Excellent Tuesday Tip: Building personal reliability

NOTE: This message was emailed to Ballad Health team members on Tuesday, Aug. 4. Dear Colleague,  The foundation of every successful team is built on people who can count on one another. As we continue to work through the Team and Personal Reliability skill in the Advanced Team Collaboration program, this week’s tip focuses on building personal reliability – a quality that strengthens trust, improves teamwork and helps each of us contribute to a positive work environment. Personal reliability grows through consistently showing up, following through on commitments and demonstrating behaviors that help your teammates know they can depend on you. This week’s tip Team and Personal Reliability Tip #2: How to Build Personal Reliability Being a reliable teammate starts with making sure your actions match your words. Anyone can make a commitment, but trust is earned when we consistently follow-through. Whether it’s completing a task, supporting a coworker or simply being a team member others can count on, our…

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Ballad Health News Podcast
Ballad Health News Podcast

Ballad Health News Podcast for July 27-31: Epic Rovers, baby shower, Grand Rounds and more

Here’s the latest Ballad Health News podcast, covering news from the week of July 27 to July 31. Please note the “Chapters” and “Transcript” functions for each podcast, which can be accessed from the three white bars on the top right corner of the podcast player. Users can see the topics included in the podcast and move ahead or back to specific sections, if desired. A transcript of the episode is also offered. This episode Podcasts can also be accessed at Balladhealthnews.org on the right side of the page, and from the intranet main page at the top right.

Ballad Health News Podcast
System Updates
System Updates

Ballad Health Home Health Care Services earn national recognition for advancing recovery and care at home

JOHNSON CITY, Tenn. – Ballad Health Home Health Care Services in Abingdon and Norton, Virginia, have been recognized by U.S. News & World Report in its 2026-2027 Best Home Health ratings, placing both locations among the highest-performing home health agencies nationwide. Based on a review of more than 12,000 Medicare-certified home health agencies across the country, U.S. News rated both Ballad Health locations as high performers for patient care, outcomes and patient experience. The recognition underscores Ballad Health’s commitment to ensuring patients have access to high-quality care not only while in the hospital or clinical setting, but throughout their recovery journey after discharge. “This recognition reflects the professionalism and focus of our home health nurses, therapists and support staff in Abingdon and Norton,” said Candice Greenlee, assistant vice president of Ballad Health Home Health and Hospice. “At Ballad Health, we recognize that healing doesn’t end when a patient leaves the hospital. Home health services play…

System Updates
Team Member Kudos
Team Member Kudos

Congratulations to our latest Ballad Health Aspiring Leader Program graduates!

The latest cohort of Ballad Health’s Aspiring Leader Program graduated recently. The program is administered by Organizational Development and helps develop introductory leadership skills for team members who aspire to become leaders or who show leadership potential at Ballad Health. Team members must be nominated for the class by a leader in the organization, and the program requires a participation commitment by the aspiring leaders and their supervisor. Congratulations to the latest graduating class! This cohort completed a five-month program of in-person classroom training. Graduates learn leadership skills that can assist in bridging the gap from their current role to a leadership role. The curriculum includes topics and skills such as: For questions, contact Cianda Smith in Organizational Development at Cianda.smith@balladhealth.org. For leaders across the system who want to nominate an Aspiring Leader, click here to access the nomination form.

Team Member Kudos
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B Excellent

B Excellent Tuesday Tip: Beginning the ‘Team and Personal Reliability’ skill

NOTE: This message was emailed to Ballad Health team members on Tuesday, July 28. Dear Colleague,  This week, we’re beginning a new skill in the Advanced Team Collaboration program focused on Team and Personal Reliability. Reliability is one of the qualities that every great teammate brings to the workplace. When others know they can count on you to follow through, communicate openly and respectfully and be consistent in your actions, it builds trust and helps create a more dependable environment for both our teammates and the patients we serve. This week’s tip Team and Personal Reliability Tip #1: What Does It Mean to Be Reliable? Reliability is demonstrated through the choices we make every day. Whether it’s keeping commitments, communicating clearly or consistently doing what we say we’ll do, reliable team members help create a stronger, more connected team. This week’s tip highlights three important characteristics of reliability: These qualities build confidence among teammates and create an environment where…

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System Updates
System Updates

Ballad Health acquires land, announces groundbreaking for new Unicoi County Hospital

UNICOI, Tenn. – Ballad Health has officially acquired the property that will become the future home of the new Unicoi County Hospital, marking a major milestone in its commitment to restoring inpatient care for the community. The property acquisition clears the way for construction to begin on the replacement hospital, which will replace the previous facility that was rendered unsafe after catastrophic flooding caused by Hurricane Helene in September 2024. Ballad Health also announced it will host a groundbreaking ceremony for the new facility on Wednesday, Aug. 19, from 10 a.m. to 11 a.m., at the hospital site near Interstate 26 off Zane Whitson Drive in Erwin, behind the Tinker Road Walmart. A community picnic will immediately follow from 11 a.m. to 12:30 p.m. The event is open to community members, local leaders and project partners. Ballad Health will host a groundbreaking ceremony for the new facility on Wednesday, Aug. 19, from 10 a.m. to 11…

System Updates
System Updates
System Updates

Bug of the Month for July spotlights measles

Did you know there are more than 1,400 known species of human pathogens, including viruses, bacteria, fungi and protozoa? Each month, our Ballad Health infection prevention team is highlighting one of those pathogens, or something important in how we deal with those pathogens, that you might encounter in your work. See what you know, or can learn, about these “bugs” through our “Bug of the Month” series, and about how we can prevent spread! This month, we’re spotlighting one we’ve all heard of — measles. This highly contagious virus lives in the nose and throat mucus of an infected person. It can spread to others through coughing and sneezing. If you have questions or want more information, please reach out to your infection preventionist.

System Updates