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Benefits & HR
Benefits & HR

URGENT: Today (Friday, Sept. 30) is the final day to submit flu shot exemption requests

For the ongoing health and safety of our patients, their families and our team members, all Ballad Health team members are required to receive their annual flu vaccine by Oct. 28. Please be aware that this year, medical or religious exemptions for the flu vaccine must be requested by Friday, Sept. 30. Click here to access the exemption request form. Info on exemptions Team members seeking an exemption must complete an online exemption request form and provide the required documents prior to the deadline. Exemption approvals in prior years will not be automatically honored, so anyone seeking an exemption must reapply by completing the online exemption request form and submitting current documentation by Sept. 30. The submission form can also be accessed on the HR Department site on the Ballad Health intranet. (NOTE: You must be on a Ballad Health network device to access the intranet.) Info on the flu shot The deadline for team members…

Benefits & HR
CEOC & COVID-19
CEOC & COVID-19

COVID-19 scorecard for Sept. 30, 2022

Due to the rise in coronavirus disease 2019 (COVID-19) cases in the region, Ballad Health has reinstituted its COVID-19 scorecard, to be distributed each Friday until further notice. For reference, our COVID-19 inpatient total last week was 113, so we have seen a big decrease this week. You can also view the scorecard at www.balladhealth.org/medical-services/infectious-disease.

CEOC & COVID-19
Foundation
Foundation

Don’t forget: Our raffle benefiting Ballad Health Niswonger Children’s Network is under way!

Our annual Ballad Health Niswonger Children’s Network raffle, sponsored by Champion Chevrolet Cadillac in Johnson City, is under way! Tickets are $50, and proceeds benefit the children’s network. The grand prize is a new car, with cash prizes for second, third and fourth winners. The drawing will take place on Dec. 2. Click here to purchase tickets. You can also call the Ballad Health Foundation at 423-302-3131. Team members can choose either payroll deduction or paying by credit card.

Foundation
CEOC & COVID-19
CEOC & COVID-19

COVID-19 scorecard for Sept. 23, 2022

Due to the rise in coronavirus disease 2019 (COVID-19) cases in the region, Ballad Health has reinstituted its COVID-19 scorecard, to be distributed each Friday until further notice. For reference, our COVID-19 inpatient total last week was also 113. You can also view the scorecard at www.balladhealth.org/medical-services/infectious-disease.

CEOC & COVID-19
System Updates
System Updates

Save the date: Ballad Health Trauma Conference set for Friday, Oct. 21

Our annual Ballad Health Trauma Conference is scheduled for Friday, Oct. 21, at Bristol Regional Medical Center, starting at 7:30 a.m. The event will be held in-person in the Monarch Auditorium. All trauma and ER physicians, nurse practitioners, physician assistants, nurses, EMS workers, residents, students, allied health professionals and anyone interested in learning more on how to care for trauma patients are invited to attend. CNE, CME and continuing education hours will be offered. To register for the event, click here. For more information, contact Jessica Antonino, system clinical educator, trauma/flight services, at 423-416-5565 or Jessica.antonino@balladhealth.org.

System Updates
Benefits & HR
Benefits & HR

Flu shot season has arrived: Exemption deadline is Sept. 30; vaccinations begin Oct. 3

For the ongoing health and safety of our patients, their families and our team members, all Ballad Health team members are required to receive their annual flu vaccine. The deadline for team members to get their flu vaccination is Friday, Oct. 28, at 4 p.m., unless they have an approved medical or religious exemption. Flu shots will be offered at Team Member Health offices from Oct. 3-28. Important info about exemptions This year, medical or religious exemptions for the flu vaccine may be requested beginning Thursday, Sept. 15, through Friday, Sept. 30. Team members seeking an exemption must complete an online exemption request form and provide the required documents prior to the deadline. Exemption approvals in prior years will not be automatically honored this year, so anyone seeking an exemption must reapply by completing the online exemption request form and submitting current documentation by Sept. 30. Click here to access the exemption request form. The submission…

Benefits & HR
IT & Epic
IT & Epic

MyChart: Good for patients. Good for you

Are you using MyChart? We encourage all team members to take advantage of it for their own health, and for team members to encourage everyone else to use MyChart. It’s a great way to take an active role in managing your care. You can access MyChart through the Ballad Health app, which is our public-facing app. (Remember, you can also access the external Ballad Health app through Ballad Teams, our team member-only app.) When you download the Ballad Health app, you can do a range of things within MyChart to manage your care – all from your smartphone, laptop or tablet. MyChart connects patients with their care teams and allows safe, convenient and confidential online access to a range of information and services. It’s easy to access your health records 24/7, from home or wherever you are, using your smartphone, laptop or tablet. What can you do in MyChart? View test results Schedule appointments Check-in…

IT & Epic
Benefits & HR
Benefits & HR

Infor CloudSuite project update: New online feedback form and project timeline

As you may have heard already, Ballad Health is transitioning from its current Lawson system to the upgraded Infor CloudSuite system. This is what we use for an array of tasks – including accessing pay history and tax documents, viewing and enrolling in benefits, setting up direct deposit and much more. At the end of 2022 and start of 2023, we will transition to Infor CloudSuite, the latest software version, which will update and improve many of the internal systems our team members rely on every day. For more on this project, visit our Infor CloudSuite Information Center on Balladhealthnews.org. Our Infor CloudSuite Implementation Program is making good progress and the project team is diligently working through testing daily business processes of the new Infor system. Given the outstanding progress made by the team, we are excited to bring two new pieces of functionality to the Infor CloudSuite Information Center – the “Ask a Question”…

Benefits & HR
System Updates
System Updates

How do you prevent sepsis? Here are some tips

Sepsis is a medical condition that can cause death or serious long-term effects. The impact is so great that we’re putting a special focus on sepsis during September, which is Sepsis Awareness Month. One of the key things you can do to help prevent sepsis is to prevent infections. Not all infections can be prevented, so not all cases of sepsis can be prevented. But by following some basic rules, you can decrease your risk. It’s also important to know the symptoms of sepsis and to act fast to get medical care if someone has an infection that is getting worse or is not getting better. Here’s what you need to know: About sepsis Sometimes incorrectly called blood poisoning, sepsis is the body’s potentially deadly response to infection or injury. Sepsis and septic shock can result from an infection anywhere in the body, such as pneumonia, influenza, or urinary tract infections. Worldwide, one-third of people…

System Updates
CEOC & COVID-19
CEOC & COVID-19

COVID-19 scorecard for Sept. 16, 2022

Due to the rise in coronavirus disease 2019 (COVID-19) cases in the region, Ballad Health has reinstituted its COVID-19 scorecard, to be distributed each Friday until further notice. For reference, our COVID-19 inpatient total last week was 138, and the scorecard on Aug. 19 showed 159 COVID-19 inpatients. You can also view the scorecard at www.balladhealth.org/medical-services/infectious-disease.

CEOC & COVID-19
Benefits & HR
Benefits & HR

Message from Debbie Dover on PTO rollover

NOTE: This message was emailed from human resources to all Ballad Health team members on Tuesday, Sept. 13. Team members: As many of you are aware, Ballad Health’s long-standing policy has been that, each January, unused paid time off (PTO) over 100 hours is not rolled forward. We do this to encourage team members to take the time throughout the year to refresh, recharge and balance the requirements of work, instead of banking PTO time. Because of the challenges we continue to face regarding the pandemic and staffing issues, we know it has been another difficult year for team members to use their accrued PTO. Therefore, I am pleased to announce Ballad Health has decided that any unused PTO hours over 100 will be moved to the frozen bank and will be available to team members when needed.   We appreciate the amazing work done by team members across the system in stepping up and…

Benefits & HR
System Updates
System Updates

Ballad Health offers several great clinical resources to team members — including EBSCO and Dynamic Health

We follow evidence-based practice to make the best clinical decisions for our patients – a key to improving patient outcomes and overall healthcare quality. To make the latest evidence-based practice resources accessible for all team members, Ballad Health offers EBSCO (Elton B. Stephens Company) on the Ballad Health intranet main page and within Epic. With a single click, team members can access medical databases, expert-based clinical decision support content and also a nursing resource called Dynamic Health. Dynamic Health for nurses Dynamic Health is designed to help nurses and allied health professionals master skills, obtain fast answers to questions and foster a culture of evidence-based practice and critical thinking, with opportunities for continuing education. It is an evidence-based system with patient skills videos, information about nursing skills and resources on tests, labs, disease processes, conditions and treatments. There’s also a detailed drug guide for health professionals and resources about physical/occupational therapies, speech, nutrition and social…

System Updates
System Updates
System Updates

September is Sepsis Awareness Month; how much do you know about this serious condition?

A lot of people have heard of sepsis but don’t really know what it is. Do you? Sepsis is the body’s overwhelming and life-threatening response to infection that can lead to tissue damage, organ failure and death. In other words, it’s your body’s overactive and toxic response to an infection. Sepsis can lead to severe sepsis and septic shock. Like strokes or heart attacks, it is a medical emergency that requires rapid diagnosis and treatment. Sepsis kills 350,000 adults each year in the United States. September is Sepsis Awareness Month, so we’re going to be spreading the word to our team members and to the public about sepsis – what is it, why is it a critical issue, what do you need to know about it, and much more. About sepsis Ballad Health has made sepsis prevention a major focus, due to the fact that it creates so many serious issues with our patients. Sepsis…

System Updates
System Updates
System Updates

Annual team member performance appraisals to be completed Sept. 2-Nov. 30

The performance appraisal period for Ballad Health starts on Friday, Sept. 2, so it is important to start thinking about this essential work now. General information on the performance appraisal period: Annual performance appraisals are to be completed between Sept. 2 and Nov. 30 for Ballad Health team members. The 12-month period for which team members’ performance is being reviewed is Sept. 1, 2021, through Aug. 31, 2022. Team members hired after July 31, 2022, will not be included in the appraisal process this year. No peer rating or self-assessments will occur this year. Any alternate raters selected for the responsibility of evaluating team member performance will also be responsible for final sign-off to close the team member appraisal. Reviews for the performance appraisals should take place in person, when possible, but can also be done remotely again this year. Additional information on this process can be accessed on the OD intranet site. These leader resources include…

System Updates
Compliance
Compliance

Reminder about appropriate access of Epic: If it’s not necessary for doing your job, then don’t access it

The Ballad Health Epic journey has moved us to one electronic health as an organization. We’ve just completed our Epic Phase 2 transition for those services and departments that were not already on the Epic system, which means now is a good time to review some rules about appropriate access to a patient’s medical record in Epic. Benefits of using Epic There are plenty of benefits to using Epic, including: Clinicians can see a patient’s complete story. Inpatient and outpatient charts are combined, increasing patient safety. Patients are empowered with Epic’s online health management tool, MyChart. With one electronic health record, more of the patient’s protected health information (PHI) is now available for access for treatment, payment and healthcare operations, as permitted by HIPAA. PHI is not just the clinical data but also includes demographic information such as name, address, telephone number, birthdate, Social Security Number, email address, visit and medical record numbers, admit/discharge date,…

Compliance
System Updates
System Updates

Reminder: How to download the Ballad Teams app

More than 9,000 of our team members are using Ballad Teams, our mobile team member app. Have you downloaded it yet? Ballad Teams offers important system news, B-Well powered by Sharecare and easy access to an array of other useful resources like your pay statements, PTO balance, team member discounts, IT support and benefits, as well as a link to log into Smart Square scheduling. We continue to add new features. For any team members who downloaded Ballad Teams previously but have since lost the app – perhaps from updates to your phone, or you may have a new phone altogether – or if you’ve never had the app before, here’s how to get it. Installing or reinstalling the app To do so, follow this link for instructions. For iPhone/Apple devices, you will need a code to download the app. The code is provided by following the above link. NOTE: Only one code should be needed per Apple…

System Updates
COVID-19
COVID-19

Recommended: Protect yourself by staying up-to-date with your COVID-19 booster shots

Given the increase of COVID-19 in our region, now is a good time to ensure you’re up-to-date on the boosters. Our COVID-19 inpatient census has risen to more than 150, while the region’s positivity rate is higher than 35%. In addition to an initial booster, many people might also be eligible and recommended to receive the second booster and either don’t realize it, or simply haven’t gotten around to it yet. But the vaccine boosters can help protect you, especially as the effectiveness of a previous COVID-19 vaccination wanes over time. People are protected best from severe COVID-19 illness when they stay up to date with their COVID-19 vaccines, which includes getting all recommended boosters when eligible. There are different COVID-19 vaccine recommendations for people who are moderately or severely immunocompromised. It is never too late to get the added protection offered by a COVID-19 booster. Who can get a booster? Everyone ages 5 years and older should…

COVID-19
CEOC & COVID-19
CEOC & COVID-19

CEOC: Implementation of contingency staffing

TO: Ballad Health All FROM: Ballad Health Corporate Emergency Operations Center DATE: Tuesday, July 26, 2022 TITLE: Implementation of contingency staffing ACTION: Please post and cascade to all team members. Click here to view this memo as a PDF file. COVID-19 inpatient cases: 132 COVID-19 patients in ICU: 27 COVID-19 patients on ventilators: 10 Pediatric inpatients with COVID-19: 5 Due to an increase in community transmission of COVID-19, and to the ongoing clinical staffing resource limitations, Ballad Health will upgrade to contingency staffing for team members who test positive for COVID-19, effective Tuesday, July 26. Ballad Health continues to remain in contingency staffing for all team members who have a high-risk exposure. Contingency staffing is applied when increased clinical staffing needs are occurring or are expected due to quarantine measures. High-risk areas, such as cancer centers and oncology units will follow conventional guidelines when determining if COVID-exposed team members can return to work. Team members working with the…

CEOC & COVID-19
CEOC & COVID-19
CEOC & COVID-19

CEOC: Masking guidelines reminder and universal eye protection policy

TO: Ballad Health All FROM: Ballad Health Corporate Emergency Operations Center DATE: Monday, July 25, 2022 TITLE: Masking guidelines reminder and universal eye protection policy ACTION: Please cascade and share with team members. COVID-19 inpatient cases: 129 COVID-19 patients in ICU: 20 COVID-19 patients on ventilators: 7 Pediatric inpatients with COVID-19: 4 The memo will review the following items: Reminder of current masking guidelines Implementation of universal eye protection in all clinical roles Virtual meetings continue to be encouraged Click here to view this as a PDF file. With the summer rise in COVID-19 transmission in our region and in our hospitals, it is important for all team members to follow our Ballad Health masking guidelines, which were implemented in early April and remain in effect. While COVID-19 admissions are lower than the critical highs we experienced during last winter’s surge, the current BA.5 variant is a concern. The positivity rate for the region has increased to 25%, up…

CEOC & COVID-19
IT & Epic
IT & Epic

Transition to upgraded Lawson system underway, to take effect by the end of 2022

Ballad Health is in the process of updating its Infor Lawson system. Team members currently use this system for accessing pay history and tax documents, viewing and enrolling in benefits, setting up direct deposit and more. Effective at the end of 2022 and start of 2023, we will transition to Infor CloudSuite, the latest software version, which will modernize, automate and streamline many of the functions we use today. This is an important initiative that will update and improve many of the internal systems our team members rely on every day. Who is affected, and when For now, only certain team members who work in the Infor Lawson system are involved in the transition, and the general team member population will not see any changes until we near the end of the year. Upon launch, the site will look different to all team members, with a more intuitive, easy-to-use interface and more tools at team…

IT & Epic
System Updates
System Updates

Seasoned nurses: Consider becoming a mentor in our Nurse Mentorship Program

As we work to strengthen our nursing workforce, Ballad Health is looking for some of our experienced nurses to join our Nurse Mentorship Program and serve as mentors for our nurse residents. The program promotes professional development for our new nurses, which benefits all our clinical teams by improving nursing skills, satisfaction and retention – and it ultimately helps improve patient outcomes. There is no substitute for experience, but this sharing of wisdom is the best substitute as our new nurses develop. Becoming a Nurse Mentor is a chance to invest in the future of nursing. Serving as a Nurse Mentor is voluntary and not a paid duty, but it does provide an opportunity for financial incentive through the PACE program. What does a Nurse Mentor do? The Nurse Mentor will be assigned a mentee (new nurse) and will set up the agenda for the initial meeting. The mentor will communicate on a consistent basis,…

System Updates
System Updates
System Updates

Ballad Health implementing Nurse Ambassador Program to strengthen our nursing workforce

As part of our effort to strengthen our nursing workforce, Ballad Health is implementing a Nurse Ambassador Program, where some of our current nurses can return to their alma mater and talk about the opportunities and benefits of working at Ballad Health. Nurses who join the program can earn a $1,500 bonus for each new nurse they recruit! Key details about the program The schools we are targeting are just outside Ballad Health’s geographic footprint, between two and four hours’ driving distance from Johnson City, Tennessee. Eligible nurses can apply by emailing Academic Recruitment Liaison Amanda Blevins at Amanda.Blevins@balladhealth.org. The email should include your name, position, work location, phone number, alma mater and direct supervisor’s name and title. Nurses must be licensed and in good standing and have their nurse manager’s verbal recommendation, which will be obtained by the human resources department. Traveling nurses are not eligible for the Nurse Ambassador Program. Participants will be…

System Updates
System Updates
System Updates

A message from Eric Deaton: Ballad Health is launching an internal nursing agency

NOTE: This message was emailed to all Ballad Health team members from Eric Deaton, chief operating officer for Ballad Health, on June 28, 2022. As always, it is important to say thank you to each of you for your relentless dedication to our mission, and to our patients. The unprecedented national labor shortage is affecting the entire health care industry, and we know it is being felt throughout Ballad Health. We continue to make extraordinary efforts to reduce the impact of the shortage, but we are not naïve.  We know you each see the impact of it daily. Over the past year, we have reached out to nurses and leaders throughout Ballad Health, in each of our hospitals, as we have sought new ideas based on your experiences. I’m pleased to share with you that among the many good ideas we have heard, and are implementing, is the creation of a new internal nursing agency to help…

System Updates
System Updates
System Updates

Everbridge to test emergency alert system with monthly notifications

As you may know, we recently rolled out Everbridge for emergency team member notifications. Everbridge is an international leader in emergency communications and is used in multiple industries, including healthcare, to coordinate notifications during emergent events. This is the system that Ballad Health uses to communicate critical information during events such as a pandemic, natural disasters, manmade disasters, power outages or workplace violence. Starting this month, the Everbridge team will be running monthly tests of communication channels. If you are signed up for alerts, you will receive an announcement by email, as well as by text or by phone call if you have opted in for notifications through those methods. These emails will come from Ballad Health Emergency Alerts, at noreply@everbridge.net. How do I sign up for facility updates? If you are not registered for emergency updates for your facility, you can click the link in the test email to update your account settings. If…

System Updates
Benefits & HR
Benefits & HR

Lincoln Financial retirement advice: Remember you’re in it for the long haul

Lincoln Financial, Ballad Health’s retirement plan administrator, has solid advice for team members who are worried about how the volatility of the market is affecting their retirement accounts. You can view a short animated video or reach out to one of our LFG retirement consultants, Lauren Kirkland and Clay Haselton, for one-on-one advice. And also check out a new feature Lincoln Financial is including on your retirement plan statement — a personalized Lifetime Income Illustration. NOTE: If you’re on desktop, see the flyer displayed below for more information. If you’re viewing on a mobile device, to open the flyer below in separate PDF format, just click on the “Download” link.

Benefits & HR
System Updates
System Updates

New competency process planned for clinical team members

Ballad Health is changing the process for how clinical team members do their competencies, moving away from TEDS and paper and transitioning to HealthStream. This will allow for streamlined completion and recordkeeping. Historically, Ballad Health has used several methods for completing clinical competencies, and leaders have been responsible for knowing the process for their area. This change will move all clinical team members to a single, more standardized approach for competency management. We will make the transition in stages, with the first group – all new nursing team members who work on a med/surg, PCU or ICU – making the change effective Sunday, July 3, for their initial competency validation. These competencies are now validated using a competency checklist assessment in HealthStream. More details will be announced as we prepare other groups of our clinical team members for the transition to the new HealthStream format. Competencies As a refresher, competencies are the ability to integrate…

System Updates
Benefits & HR
Benefits & HR

Market volatility making you nervous about your retirement savings? Lincoln Financial has answers

Are you concerned about the volatility of today’s market and how it is affecting your Lincoln Financial retirement account? Lincoln has answers to your questions and concerns. Join Lincoln Financial’s Dan Weber, an expert on investment strategies, for a Webex discussion on market volatility, set for Wednesday, June 8, from noon-1 p.m. Dan is assistant vice president & senior director – client investment strategies for LFG. See more details and meeting information in the flyer below:

Benefits & HR
Sharecare
Sharecare

Manage your health and wellness through the Ballad Teams app

Ballad Health has partnered with Sharecare, a digital health company, to offer team members more resources to help you manage your overall well-being and health. The Sharecare platform provides personalized health profiles, where you can easily connect to information, programs and professionals to help you live your healthiest and happiest life. To access these programs, enter the B-Well powered by Sharecare portal under the resources tab in the Ballad Teams team member mobile app. You can also click here to visit the registration/login page at: https://balladhealth.sharecare.com/ Benefits of B-Well powered by Sharecare The B-Well powered by Sharecare platform also gives you the ability to access the evolving story of your health, where you can securely store and access your health data and take part in wellness programs and challenges. RealAge Test Your health profile is compiled using the scientifically based RealAge Test, which team members have access to through the B-Well powered by Sharecare platform….

Sharecare
Benefits & HR
Benefits & HR

Discounted Dollywood, Splash Country tickets now available for purchase online

Discounted, one-day tickets to Dollywood and Splash Country are available once again for Ballad Health team members, but the process for getting the tickets has changed – team members will now get their tickets online rather than through Ballad Health human resources. To order tickets, visit the Dollywood website’s page for Ballad Health at: store.dollywood.com/product/multi/promo/BALLADHQ NOTE: The Dollywood link does not work in Internet Explorer. Ticket prices (tax included) for Dollywood are $50.50 for adults (ages 10-up) and $47.15 for children ages 4-9. Tickets for Splash Country (tax included) are $42.65 for adults and $35.90 for children ages 4-9. The website through Dollywood will require the person purchasing the tickets to choose a date. If they are not able to go on the date they selected, they can change their reservation to another date. They simply need to use the ticket number to make a different reservation. Tickets at non-discounted rates are $94.40 per adult,…

Benefits & HR