Welcome to Ballad Health News
It’s your story. We’re listening.

Top Stories

System Updates
System Updates

Ballad Health celebrates second cohort of Project SEARCH graduates

Article summary Read the full article JOHNSON CITY, Tenn. – Leaders, mentors and families came together to celebrate five very special Science Hill High School students who completed the Project SEARCH program this year. Interns Ethan, Kailani, Katie, Mandi and Olivia officially received their certificates of completion of the Project SEARCH program, a 180-day internship program for high school students with intellectual disabilities. Project SEARCH was launched in 2024 at Johnson City Medical Center. The program provides on-site job training for students during their final year of high school, helping them gain and hone skills to bring to the job market after graduation. The goal of the program is to equip individuals with disabilities with the skills they need to ease into the workforce following graduation. “The transition after graduation can be very jarring for anyone, so this program can be very helpful for these kids,” said Kelly Hernandez, a certified teacher who heads the…

System Updates
From the CEO
From the CEO

Message from the CEO: Paying it forward

NOTE: This message was emailed to team members on Thursday, June 4, from Alan Levine, Ballad Health’s chairman and CEO. Dear Colleagues,  In May, I had the opportunity to see our workforce in action, participating in the “Walk-a-Mile with a Nurse” tradition and celebrating future healthcare professionals at Signing Day with the second class of the Ballad Health Academy. This year, we welcomed over 200 new high school students to the Ballad Health Academy program, bringing our total enrollment to more than 500 students across six Tennessee school districts. Supported by Bloomberg Philanthropies, Ballad Health Academy takes an innovative school-within-a-school approach to create accelerated pathways from high school into healthcare careers. Through the Academy, students aren’t just preparing for careers in healthcare; they are beginning to see a vision for their own futures and how they can give back to the communities they call home. Once they begin their training, many of them will soon spend time on the floor for clinical rotations, participate in educational events, and even learn from our own Nurse Mentors.  I also got a small glimpse of our workforce at its finest during “Walk-a-Mile,” a day when our senior leaders spend time shadowing a frontline nurse…

From the CEO
System Updates
System Updates

Ballad Health Specialty Pharmacy earns high-level accreditations

JOHNSON CITY, Tenn. – Ballad Health Specialty Pharmacy recently earned accreditations from the Accreditation Commission for Health Care (ACHC) and the Utilization Review Accreditation Commission (URAC). What is Ballad Health Specialty Pharmacy? Ballad Health Specialty Pharmacy, with locations in Bristol, Johnson City and Kingsport, offers personalized care and regular follow-ups from specialty pharmacists. They provide: Coordination with insurance and financial assistance programs Direct access to trained pharmacists and specialty care teams Free delivery of medications directly to patients or their physicians’ offices Integrated care and communication with patients’ physicians and care teams Patient support throughout enrollment in a medication management program, enhancing medication instructions, side-effect monitoring and overall health improvement Refill reminder calls What does this accreditation mean? ACHC accreditation is independent third-party validation, through a comprehensive survey process, that a healthcare organization’s policies, processes and care delivery meet recognized standards for quality and safety. The accreditation came with oncology distinction, meaning Ballad Health Specialty Pharmacy has been recognized for…

System Updates
Team Member Kudos
Team Member Kudos

Ballad Health earns national recognition from ANCC for nursing professional development

Article summary Read the full article Ballad Health has received national recognition for its outstanding development of nurses. The organization was recently honored with the ANCC Accreditation Premier Award through the American Nurses Credentialing Center’s Nursing Continuing Professional Development Accreditation Program. This award is presented annually to fully accredited organizations recognized as exemplars in nursing continuing professional development (NCPD), demonstrating excellence in leveraging accreditation criteria to achieve strategic goals and advance nursing professional practice. “The Ballad Health Clinical Education team’s attainment of the ANCC Premier Award represents a significant milestone in advancing nursing professional development across the system,” said Leslee Collins, Ballad Health’s system director for clinical education. “This recognition reflects the team’s sustained dedication to elevating educational excellence and leveraging accredited learning to drive measurable improvements in clinical practice and patient outcomes.” Accredited organizations use evidence-based ANCC criteria to plan, implement and evaluate the highest quality NCPD activities. Awardees distinguish themselves by consistently performing…

Team Member Kudos
B Excellent
B Excellent

B Excellent Tuesday Tip: Signals of respect

NOTE: This message was emailed to Ballad Health team members on Tuesday, May 2. Dear Colleague, As we continue working through the “Respecting Each Other” skill in the Advanced Team Collaboration program, we’re focusing on the everyday actions that help build stronger team relationships. In healthcare, where teamwork, communication and trust are essential, showing respect for one another helps create an environment where people can work together effectively and support one another through challenges. This Week’s Tip Respecting Each Other Tip #3: Respect Signals Respect is communicated in many ways throughout the workday. The signals we send through our tone, body language and actions can influence how our teammates feel and how well we work together. There are several ways to signal respect to those around you: Call to action: Making a compassionate connection creates relationships within your team. Listening with empathy helps build stronger teams and stronger working relationships. Refer to the Compassionate Connection Tip Sheet on…

B Excellent
System Updates
System Updates

Ballad Health, ETSU to host ‘Recovery Symposium: Changing Minds, Changing Lives’ on June 11

Article summary Read the full article KINGSPORT, Tenn. – Ballad Health and East Tennessee State University (ETSU) will bring together addiction experts, frontline advocates and community leaders for a daylong event focused on the opioid crisis and innovative solutions to support those impacted by substance use disorders. The “Recovery Symposium: Changing Minds, Changing Lives” will take place Thursday, June 11, from 8 a.m. to 4 p.m. at MeadowView Conference Resort & Convention Center. “We’re proud to partner with East Tennessee State University to convene a respected group of experts at the forefront of addressing substance use disorders,” said Tammy Albright, senior vice president and chief executive officer of Ballad Health’s Behavioral Health Services. “This symposium represents another important step in our continued commitment to helping individuals and families across our region who have been impacted by the opioid crisis.” The event is free to attend and has been planned and implemented in accordance with the…

System Updates
Ballad Health News Podcast
Ballad Health News Podcast

Here’s our Ballad Health News Podcast for May 25-29

Here’s the latest Ballad Health News podcast, covering news from the week of May 25 to May 29. Please note the “Chapters” and “Transcript” functions for each podcast, which can be accessed from the three white bars on the top right corner of the podcast player. Users can see the topics included in the podcast and move ahead or back to specific sections, if desired. A transcript of the episode is also offered. This episode Podcasts can also be accessed at Balladhealthnews.org on the right side of the page, and from the intranet main page at the top right.

Ballad Health News Podcast
System Updates
System Updates

Wilderness Medicine CME course being offered Friday, June 5, at Bristol Regional

BRISTOL, Tenn. – A Wilderness Medicine CME Course for Trauma/First Responders is set for Friday, June 5, at Bristol Regional Medical Center in the Monarch Auditorium. The course provides EMS providers and healthcare professionals with the knowledge and practical skills to manage medical and traumatic emergencies in wilderness and austere environments. Participants will adapt assessment, treatment and evacuation strategies when resources are limited, transport is delayed and environmental hazards are present. The curriculum emphasizes decision-making, improvisation, prolonged field care and patient safety in remote settings. Participants are eligible for 8 hours of EMS continuing education. Ballad Health is accredited by the ACCME to provide CME for physicians and designates this activity for a maximum of 8 AMA PRA Category 1 Credit. For more information or to register, click here or click on the flyer below. For questions, mail cecilia.machac@balladhealth.org.

System Updates
HR & Benefits
HR & Benefits

Ballad Health to host hiring event at Bristol Regional Medical Center on Wednesday, June 3

BRISTOL, Tenn. – An upcoming hiring event seeks to fill multiple full-time clinical and non-clinical healthcare jobs at Bristol Regional Medical Center.   The event will take place on Wednesday, June 3, from noon to 4 p.m. in the Walnut, Willow and Spruce conference rooms, which are located on the ground floor of Bristol Regional Medical Center, 1 Medical Park Blvd. Key roles being sought include RNs, CNAs, LPNs, ultrasound technologists, phlebotomists, respiratory therapists, security officers and more. If you know anyone who is qualified and might be interested, please let them know about this event. A variety of clinical and nonclinical jobs are available. Key roles being sought include registered nurses (RNs), certified nursing assistants (CNAs), licensed practical nurses (LPNs), ultrasound technologists, phlebotomists, respiratory therapists, security officers and more. During the event, attendees will have the opportunity to meet with hiring managers, learn more about available roles and potentially receive a job offer on…

HR & Benefits
System Updates
System Updates

Ballad Health selects experienced local leaders for key nursing and physician leadership roles in Kingsport and Norton

JOHNSON CITY, Tenn. — Ballad Health has announced several leadership transitions in Kingsport and Southwest Virginia designed to strengthen clinical collaboration, reinforce operational continuity and continue advancing quality and patient care across the system. The leadership selections include Kristen Looney, FNP-C, as chief nursing officer for Holston Valley Medical Center and Indian Path Community Hospital, and Nikki Vanburen, RN, as chief nursing officer for Lonesome Pine Hospital, Lee County Community Hospital, Dickenson Community Hospital and Norton Community Hospital. Additionally, Dr. Jesse Sulzer has been selected to serve as chief medical officer for Holston Valley Medical Center and Indian Path Community Hospital. He will also continue serving as chief medical officer of Johnston Memorial Hospital while a national search is conducted to fill that role. Dr. Jamie Bartley has also been selected to serve as chief medical officer for Russell County Hospital and Smyth County Community Hospital while continuing in his current role as chief medical…

System Updates
B Excellent
B Excellent

B Excellent Tuesday Tip: Respect in action

NOTE: This message was emailed to team members on Tuesday, May 26. Dear Colleague, This week, we’re continuing through the “Respecting Each Other” skill in the Advanced Team Collaboration program. Showing respect for the people around us helps create a workplace where teammates can communicate openly, work through challenges together and feel more connected as a team. Even small actions can make a meaningful difference in how people experience their work environment each day. This week’s tip Respecting Each Other Tip #2: Respect in Action Respect is demonstrated through the everyday ways we communicate and interact with one another. The way we treat our teammates can influence trust, teamwork, and how supported people feel at work. There are several ways to demonstrate respect within teams: Call to action: In your role, identify an actionable way you can show respect to your teammates and try it. Some suggestions include recognizing a team member for great work in your…

B Excellent
Ballad Health News Podcast
Ballad Health News Podcast

In case you missed it: Here’s our Ballad Health News Podcast covering news from May 18-22

Here’s the latest Ballad Health News podcast, covering news from the week of May 18 to May 22. Please note the “Chapters” and “Transcript” functions for each podcast, which can be accessed from the three white bars on the top right corner of the podcast player. Users can see the topics included in the podcast and move ahead or back to specific sections, if desired. A transcript of the episode is also offered. This episode Podcasts can also be accessed at Balladhealthnews.org on the right side of the page, and from the intranet main page at the top right.

Ballad Health News Podcast
HR & Benefits
HR & Benefits

Open enrollment for FY27 benefits is underway and runs through June 1

NOTE: This message was emailed to Ballad Health team members on Thursday, May 14. Dear Colleague, Ballad Health’s annual benefit open enrollment begins Monday, May 18, and runs through Monday, June 1. The annual enrollment period is a good time to review your current benefits and make any necessary changes for the upcoming benefit year, which begins July 1. Benefit enrollment is not required this year. If no changes are needed, your current benefit elections will carry over to the new plan year beginning July 1. However, flexible spending accounts (Medical and Dependent Care) require a new election each year. To continue participation in those plans, you must enroll online. If no other changes are needed, your existing benefit elections will remain in place for the new plan year beginning July 1. After the enrollment period closes, your next opportunity to make benefit changes will be during the next year’s open enrollment period, unless you have…

HR & Benefits
HR & Benefits
HR & Benefits

Give yourself a chance to win – now and in retirement

From now through June 15, team members have an opportunity to take a positive step toward their financial future and have a little fun along the way. By scheduling and completing an appointment with a Lincoln Financial retirement consultant, participants will be entered into a raffle for a chance to win one of 20 great prizes. To schedule an appointment, simply visit LincolnFinancial.com/balladschedule, making it easy to take a step toward planning for your future while also being entered for a chance to win a great prize. Prizes include: Whether you’re just beginning to think about retirement or looking to fine-tune your plans, this is a great opportunity to connect with a consultant… and you might just walk away with a prize, too.

HR & Benefits
Team Member Kudos
Team Member Kudos

Congratulations to the latest cohort of the Ballad Health Excellence in Leadership Program!

JOHNSON CITY, Tenn. – On April 28, an energetic and highly diverse group of professionals from across the system came together to celebrate their graduation from the Ballad Health Excellence in Leadership Program. This cohort brought a wide range of experiences, roles and perspectives – and that diversity became one of the program’s greatest strengths. Throughout the journey, participants actively shared ideas, challenges and insights from their day-to-day work. These conversations sparked fresh thinking and helped participants build new relationships across the system, creating connections that will continue well beyond the program. The Excellence in Leadership Program was developed for all leaders to attend upon promotion or hire. The program covers a broad mix of practical and impactful leadership topics. Participants explored key human resources concepts, strengthened their ability to build trust, and learned how to multiply the intelligence of their teams by empowering others and tapping into collective strengths. Each session encouraged reflection, discussion…

Team Member Kudos
System Updates
System Updates

Ballad Health team members can get 50% discount on entry to Crazy 8s events in July

KINGSPORT, Tenn. – Ballad Health team members can once again take advantage of a special discount for all Crazy 8s events, taking place Saturday, July 18. Ballad Health team members and their family members are eligible for a 50% discount for the following events: To get the discount, use the code BALLADC8 when registering online. Click here to access registration and for more details on the events. Deadline to use the discount code is July 17; the discount code is not applicable for race-day registration. The Ballad Health Crazy 8s, organized by We Run Events, is an award-winning road race known internationally for its fast fields and festive nighttime atmosphere. It is known as “the world’s fastest 8K.” This year, it will serve as the USATF National Men’s and Women’s 8K Road Championship. Ballad Health and the Ballad Health Niswonger Children’s Network are proud title sponsors and longtime partners of the event.

System Updates
System Updates
System Updates

Team members can take advantage of $1 tickets to Kingsport Axmen baseball game June 5

KINGSPORT, Tenn. – Ballad Health team members can attend the Kingsport Axmen baseball game on Friday, June 5, for $1 (plus tax) as part of the team’s Healthcare Appreciation Night, which honors all healthcare workers in the region. Team members can get the special ticket rate by showing their Ballad Health ID badge at the gate. Throughout the evening, the team will also recognize healthcare workers over the PA system. The Appalachian League game against the Burlington Sock Puppets starts at 7 p.m. The Axmen recently partnered with Ballad Health to rename their home field Ballad Health Field at Hunter Wright Stadium. For more information, visit the Kingsport Axmen website or email mtester@axmenbaseball.com.

System Updates
B Excellent
B Excellent

B Excellent Tuesday Tip: Beginning the ‘Respecting Each Other’ skill

NOTE: This message was emailed to Ballad Health team members on Tuesday, May 19. Dear Colleague,  This week, we’re beginning a new skill in the Advanced Team Collaboration program: “Respecting Each Other.” Respect plays a vital role in how teams work together each day. When people feel heard, supported, and valued, it strengthens communication, teamwork and the overall work environment. This week’s tip Respecting Each Other Tip #1: The Foundation of Respect in Teams Respect is shown through the way we interact with the people around us. Small, everyday actions can make a big difference in helping teammates feel appreciated and supported. There are several ways team members can help foster respect within their teams: Call to action: Remember the concept of accepting cross checks and discuss how you and your team adopt an accepting cross check attitude. Refer to the Cross Check Tip Sheet in the B Excellent Toolkit on the SharePoint site. Respect helps create…

B Excellent
Ballad Health News Podcast
Ballad Health News Podcast

Here’s our Ballad Health News Podcast for the week of May 11-15

Here’s the latest Ballad Health News podcast, covering news from the week of May 11 to May 15. Please note the “Chapters” and “Transcript” functions for each podcast, which can be accessed from the three white bars on the top right corner of the podcast player. Users can see the topics included in the podcast and move ahead or back to specific sections, if desired. A transcript of the episode is also offered. This episode Podcasts can also be accessed at Balladhealthnews.org on the right side of the page, and from the intranet main page at the top right.

Ballad Health News Podcast
System Updates
System Updates

Attention medical, nursing and food service team members: Update on accessing the Ballad Health Diet Manual

Did you know the Centers for Medicare & Medicaid Services (CMS) requires all medical, nursing and food service personnel to have access to the approved therapeutic diet manual under CMS Condition of Participation 482.28(b)(3)? You can find the Ballad Health adult diet manual on the Ballad Health intranet under “Quick Links.” With a recent subscription update, access now requires a one-time completion of a short electronic form. After completion and submission of the form, you will receive an email once access has been granted. Below are the steps required to gain access. NOTE: The Ballad Health pediatric diet manual is also available under “Quick Links” and can be accessed without completing a form.

Generic image of a bullhorn making an announcement
System Updates
Balladeer Children's Program
Balladeer Children's Program

Drones, robots, caving — April was a fun month for the Balladeers!

The Balladeer Children’s Program had some great events in April, including a chance to have fun with new technology and a chance to visit an ancient cave. The Balladeer program, a free benefit for Ballad Health employees, is intended to strengthen family bonds and relationships among our Ballad Health family. Activities include visits to area attractions, picnics in local parks, holiday celebrations and activities, sports activities, discount tickets for attractions or events, treats, take-home projects and much more. Here’s what the Balladeers have been up to lately and what they’ve got coming up. April events STREAMWORKS Bristol Caverns Event photos STREAMWORKS Bristol Caverns Upcoming events May 23 – Balladeer Service Project Day (2101 Signal Drive, Johnson City) May 30 – Trout Derby (Blountville) June 20 – Father’s Day Pool Parties (Kingsport and Jonesborough) June (dates TBD) – Family Baseball Tickets July 11 – Doe River Family Day (Hampton) July 25 – Clay Gurus Pottery Workshops…

Balladeer Children's Program
Ballad Health News Podcast
Ballad Health News Podcast

Here’s our Ballad Health News Podcast covering May 4-8

Here’s the latest Ballad Health News podcast, covering news from the week of May 4 to May 8. Please note the “Chapters” and “Transcript” functions for each podcast, which can be accessed from the three white bars on the top right corner of the podcast player. Users can see the topics included in the podcast and move ahead or back to specific sections, if desired. A transcript of the episode is also offered. This episode Podcasts can also be accessed at Balladhealthnews.org on the right side of the page, and from the intranet main page at the top right.

Ballad Health News Podcast
B Excellent
B Excellent

B Excellent Tuesday Tip: Wrapping up the ‘How Teams Communicate’ skill

NOTE: This message was emailed to Ballad Health team members on Tuesday, May 12. Dear Colleague,  As we wrap up the “How Teams Communicate” skill in the Advanced Team Collaboration program, this week’s tip focuses on one of the most important parts of teamwork – working through conflict in a healthy and productive way. Good communication helps teams stay connected, solve problems more effectively and continue moving forward together. This week’s tip How Teams Communicate Tip #5: Resolving Team Conflicts Conflict can happen on any team, but when it’s handled the right way, it can lead to better understanding and stronger working relationships. The goal is not to avoid disagreements, but to approach them in a respectful and constructive way. Helpful approaches include listening to understand instead of simply preparing a response, using validating phrases to improve conversations and finding common ground through shared goals and purpose. Call to action: Think of a time when conflict…

B Excellent
System Updates
System Updates

Ballad Health launches limited-time free lung cancer screenings

JOHNSON CITY, Tenn. – Ballad Health is offering free low-dose CT scans to individuals who meet criteria and have not had a lung cancer screening previously, helping expand access to potentially life-saving lung cancer screenings in the Appalachian Highlands where lung cancer is more common than others. Available for a limited time, these screenings are offered to individuals who qualify for their first scan. Appointments must be scheduled between May 6 and June 30. The screening is quick, painless and noninvasive. The scan itself only takes a few minutes, does not require needles, sedation or recovery time and patients can return to their normal activities right away. With screening available at many Ballad Health locations across the region, eligible patients can complete this potentially life-saving test close to home with minimal disruption to their day. These screenings are offered to individuals who qualify for their first scan. Appointments must be scheduled between May 6 and…

System Updates
From the CEO
From the CEO

A message from the CEO: Thank you to those who help others!

Dear Ballad Health Medical Staff and Team Members,  As we celebrate National Hospital Week and National Nurses Week, I want to thank each of you – more than 13,000 people who show up in the moments that matter most every day – bringing skill, compassion and caring to the people and communities we serve. Whether at the bedside, behind the scenes, in our clinics, offices or support services, your work is demanding, but it changes lives and strengthens the health of our communities. My wife is a nurse and my daughter a physician assistant. I am so proud of them and their love for their license and profession. As I observe our team members, I see a common thread, which is each person’s willingness – in fact eagerness – to show up for the long hours, and to be able to do it again and again whatever the circumstances, with a passion for giving relief to…

From the CEO
System Updates
System Updates

Special features for Healthcare Week are now live on Ballad Teams

As we recognize Healthcare Week and Nurses Week across Ballad Health, we’re rolling out a new feature on our Ballad Teams team member app — our “Celebrate” experience. If you go into the app on your mobile device, you’ll notice a promotional banner for our Healthcare Week features. If you tap on that, you’ll launch the Healthcare Week experience, which includes the ability to thank a fellow team member through our ACTS of Service feature, in honor of Healthcare Week or Nurses’ Week. You’ll also find special appreciation messages from Alan Levine, Ballad Health Chairman and CEO, and Lisa Smithgall, Ballad Health’s chief nursing executive. About the Ballad Teams app Ballad Teams is a free, team member-only mobile app that offers important system news and easy access to other useful resources, including your pay statements, PTO balance, team member discounts, IT support, benefits and a link to log into Smart Square scheduling. If you don’t have…

System Updates
System Updates
System Updates

How to get the Ballad Teams app onto your phone — including for newer iPhones

For team members who have the latest iPhone models, here’s a quick reminder on how to download the Ballad Teams team member app to your phone. We’ve put together a 40-second instructional video (see bottom of this article); the process is quick and easy! And for all team members – more than 9,000 of us are using Ballad Teams, our mobile team member app. Have you downloaded it yet? What is Ballad Teams? The Ballad Teams mobile app offers team members important system news and easy access to an array of other useful resources like your pay statements, PTO balance, team member discounts, IT support, benefits, and a link to log into Smart Square scheduling. We continue to add new features. For any team members who downloaded Ballad Teams previously but have since lost the app – perhaps from updates to your phone, or you may have a new phone altogether – or if you’ve never had…

System Updates
System Updates
System Updates

Here’s a look at some of the latest clinicians to join Ballad Health

Article summary Read the full article Coty Brummette, FNP-C, joins BHMA Community Physicians – Pulmonology NORTON, Va. – Coty Brummette, FNP-C, has joined Ballad Health Medical Associates Community Physicians – Pulmonology, where he specializes in the treatment of lung and airway disorders. Brummette provides a broad range of services, including care for asthma, chronic obstructive lung disease and other lung disorders in addition to offering lung cancer screening, lung condition diagnosis and management and pulmonary function testing. “I provide every patient the same level of care I would want for my own family,” he says. Brummette earned degrees from Radford University in Radford, Virginia, and King University in Bristol, Tennessee. He is board-certified by the American Academy of Nurse Practitioners. Brummette is located at Ballad Health Medical Associates Community Physicians – Pulmonology, 98 15th Street NW, Suite 207A, Norton, Virginia. For more information, please call 276-439-1490 or visit balladhealth.org.  Kristin Harmon, MD, joins BHMA Family…

System Updates
System Updates
System Updates

Know it early: Emergency alerts on Ballad Teams

You can now receive emergency team member updates through the Ballad Teams app. Ballad Health uses Everbridge to send out emergency communications and alert team members to situations such as dangerous weather or active shooter scenarios. While you may already receive alerts through text or email depending on your Everbridge settings, you can now catch systemwide and location-specific alerts quickly and easily via Ballad Teams push notifications and view the full details of those alerts in the app’s notification center. To access the notification center, tap the bell icon on the home screen after logging into the app. You do not need the Ballad Teams app to receive Everbridge emergency alerts. You can change your Everbridge settings here, including which location alerts you’re subscribed to. You can download the Ballad Teams app by scanning the QR code below, or by clicking this link if you’re on your mobile device. Updating your Ballad Teams app To…

System Updates
System Updates
System Updates

Bug of the Month topic for April is animal visitation in the hospital

Did you know there are more than 1,400 known species of human pathogens, including viruses, bacteria, fungi and protozoa? Each month, our Ballad Health infection prevention team is highlighting one of those pathogens, or something important in how we deal with those pathogens, that you might encounter in your work. See what you know, or can learn, about these “bugs” through our “Bug of the Month” series, and about how we can prevent spread! This month, we’re spotlighting requirements regarding animal visitation in Ballad Health hospitals. There are specific guidelines to help prevent spread of illness. If you have questions or want more information, please reach out to your infection preventionist. Click here to see the flier below in PDF format.

System Updates
B Excellent
B Excellent

B Excellent Tuesday Tip: Lifting our teammates with our actions

NOTE: This message was emailed to Ballad Health team members on Tuesday, April 21. Dear Colleague,  Thank you for continuing your work in the Advanced Team Collaboration program. How we communicate with one another plays a big role in how our teams function day to day, and the “How Teams Communicate” skill focuses on strengthening those connections through our words and actions. This week’s tip How Teams Communicate Tip #2: Lifting Our Teammates with Our Actions Positive communication becomes even more meaningful when it’s supported by what we do. Taking action to help, support and encourage your teammates strengthens relationships and contributes to a more positive team environment. As the saying goes, “the grass is greener where you water it.” You can lift your teammates by engaging in acts of kindness, recognizing when someone may need help and stepping in, and supporting the growth and development of those around you. Call to action: This week, identify one…

B Excellent
System Updates
System Updates

Ballad Health Medical Associates selects Loree Ching as chief financial officer

JOHNSON CITY, Tenn. – Ballad Health Medical Associates has selected Loree Ching as its new chief financial officer. She will oversee financial planning and ensure resources are aligned to support high‑quality patient care across the organization’s multistate network. Ching brings 26 years of healthcare finance experience, including senior leadership roles within large physician groups and integrated health systems. Most recently, she served as vice president of finance for Acclaim Physician Group in Fort Worth, Texas, where she led financial operations for a $200 million, 500‑provider network. During her tenure, she implemented a more collaborative, operations‑driven budgeting model and strengthened financial and productivity reporting to provide clinical leaders clearer insight into practice performance. Her background also includes senior finance leadership positions across health systems in Oklahoma, Texas and Kentucky, where she supported physician enterprises, hospital operations and value‑based care initiatives. “Loree has extensive experience leading finance teams for large physician groups and health systems,” said Dr. Mark Patterson, president of Ballad Health Medical…

System Updates
System Updates
System Updates

Ballad Health introduces two advanced cancer surgeries at Johnson City Medical Center

JOHNSON CITY, Tenn. — Patients facing complex abdominal cancers now have new hope close to home as Ballad Health expands access to advanced, life-extending treatments at Johnson City Medical Center. In February, surgical oncology teams performed the first hyperthermic intraperitoneal chemotherapy (HIPEC) procedure, followed by the first hepatic artery infusion (HAI) in March. These therapies expand treatment options for patients with complex abdominal cancers.  Both procedures were led by Dr. Jennifer Whittington of ETSU Health. The HAI procedure, specifically, is performed by the teams of Dr. Whittington and Dr. Trevy Ramos, as well as a specialized operating room staff trained to perform these complex procedures. “Some patients with extensive disease might have only weeks or months to live. With these advanced procedures, we’re often able to extend our patients’ lives by years.” – Dr. Jennifer Whittington “Some patients with extensive disease might have only weeks or months to live,” Dr. Whittington said. “With these advanced procedures, we’re often able to extend our patients’ lives by years.”  …

System Updates
System Updates
System Updates

Support Niswonger Children’s Hospital with a specialty license plate

For years, the Niswonger Children’s Hospital specialty license plate has offered a simple way for community members to show their support for children’s healthcare across the region. Each plate purchased helps raise funds for pediatric services, and every plate on the road reflects the community’s commitment to patients and families. Ballad Health Foundation is encouraging team members and community members to consider purchasing or renewing a Niswonger Children’s Hospital specialty license plate. The plate carries an annual fee of $61.50, with more than half of that amount supporting children’s health services at Niswonger Children’s Hospital. To learn more or to order a Niswonger Children’s Hospital specialty license plate, visit the Tennessee Department of Revenue website or stop by a local Department of Motor Vehicles office. Once on the site, scroll down and click on “Available License Plates.”

System Updates
HR & Benefits
HR & Benefits

Balladeers ‘spring’ into fun!

The Balladeer Children’s Program had some great events in March — including a visit to Tiebreakers, plus bouldering — as well as the opportunity to attend a play and an All-Star Monster Truck Tour event. And the spring schedule is filled with more fun activities! The Balladeer program, a free benefit for Ballad Health employees, is intended to strengthen family bonds and relationships among our Ballad Health family. Activities include visits to area attractions, picnics in local parks, holiday celebrations and activities, sports activities, discount tickets for attractions or events, treats, take-home projects and much more. Here’s what the Balladeers have been up to lately and what they’ve got coming up. March events March 15: Appalachian Bouldering Center + We Rock the Spectrum March 29: Tiebreakers March Giveaways: ‘Charlotte’s Web‘ and All-Star Monster Truck Tour Event photos Appalachian Bouldering Center and We Rock the Spectrum “Charlotte’s Web” and Monster Trucks Tiebreakers Upcoming events *Get ready…

HR & Benefits