NOTE: This message was emailed to Ballad Health team members on Tuesday, Nov. 10. Dear Colleague,  Gratitude can have a powerful impact on the way we work together and care for others. When we take time to recognize the contributions of our teammates, we help create stronger connections, reinforce that people and their work are valued and set a tone of appreciation that can carry into the way we serve our patients and communities. This week’s tip Gratitude in a Corporate Environment Tip #2: Creating a Culture of Gratitude Creating a culture of gratitude means making appreciation more than a one-time gesture. It’s about creating an atmosphere where gratitude is consistently expressed, noticed, and valued. That takes effort, time and commitment from all of us. Here are three ways we can help build that culture: Call to Action: Model one simple action this week that shows appreciation to a teammate. A sincere thank-you, a Culture…

NOTE: This message was emailed to Ballad Health team members on Tuesday, Nov. 3: Dear Colleague,  November is a fitting time to begin the B Thankful skill in the ‘Impact of You’ program. Gratitude can be easy to think of as a simple “thank you,” but its impact can go much further. Taking time to recognize the people around us and acknowledge the difference they make can strengthen relationships, create a more positive environment and help build a culture where team members know their contributions are valued. This week’s tip Gratitude in a Corporate Environment Tip #1: Impact of Gratitude on Team Culture Gratitude has the power to change how we experience our work and how others experience working alongside us. When people know their efforts are seen and appreciated, it creates a sense of connection and reminds them that what they contribute matters. Over time, those moments of recognition can help create a more…

NOTE: This email was sent to Ballad Health team members on Tuesday, Oct. 27. Dear Colleague,  Over the past few weeks, the B Invested skill in the Impact of You program has challenged us to think about the role each of us plays in creating a positive experience for ourselves and those around us. We’ve explored owning our actions, taking ownership rather than waiting for someone else to solve a problem and extending grace to ourselves and others when we’re not at our best.  This week’s final B Invested tip brings those ideas together by focusing on personal ownership and how the way we show up can strengthen the teams we’re part of. This week’s tip There For Each Other Tip #1: Committing to Personal Ownership In healthcare, collaboration and communication matter. When departments or team members struggle to work together, it can affect not only the people involved, but also the patients and communities…

NOTE: This message was emailed to Ballad Health team members on Tuesday, Oct. 20: Dear Colleague,  Being invested begins with recognizing that our growth matters, both personally and in the work we do each day. Through the B Invested skill, these weekly tips are helping us reflect on how we show up, strengthen the habits that support our well-being and bring greater intention to the experience we create for our patients, teammates and ourselves. That investment also includes giving ourselves and others the grace when a moment does not bring out our best. This week’s tip Transforming Through Compassion Tip #3: Giving Yourself and Others Grace Giving grace is not always easy, especially in the fast-paced world of healthcare. We regularly care for people who are experiencing pain, trauma and stress, while often managing pressures of our own. In difficult moments, any of us can fall short of being at our best. A grace-giving culture…

NOTE: This message was emailed to Ballad Health team members on Tuesday, Oct. 13. Dear Colleague,  Our new B Excellent program, The Impact of You: How We Show Up Shapes What We Build Together, is centered on a simple idea: Each of us influences the experience we create through the choices we make, the way we respond and how we work with others. Throughout October, we’re exploring B Invested, a skill focused on personal ownership and recognizing the role we play in moving our work and our teams forward. This week, we’ll build on that foundation by looking at what it means to take ownership, especially when the path ahead is not immediately clear. This Week’s Tip Leading Self Tip #7: Taking Ownership One of the most important parts of leading ourselves is taking responsibility for our actions and recognizing that we do not have to wait for someone else to solve every problem. Taking…

NOTE: This email was sent to Ballad Health team members on Tuesday, Oct. 6. Dear Colleague,  This week, we’re launching our new B Excellent program, The Impact of You: How We Show Up Shapes What We Build Together. Over the next three months, we’ll explore how the choices we make and the way we interact with others can influence our teams, our patients, and the experience we create together. Each month will focus on a different skill: B Invested in October, B Thankful in November and B Giving in December. We’ve attached a program guide for The Impact of You to this email. The guide includes a link to each tip, a Try This challenge for every tip, the program join code, and technical support contact information. Keep it handy throughout the three-month program as a companion resource to the Tuesday Tip emails, providing additional challenges, resources and support as you work through the tips…

NOTE: This message was emailed to Ballad Health team members on Tuesday, Sept. 29. Dear Colleague,  Before we begin our next B Excellent program, we want to make sure everyone has a chance to finish what they’ve started. If you haven’t completed all of the tips and skills in the 2026 Advanced Team Collaboration program, please take the time to finish your remaining content so you can stay current. The grace period to complete the program ends Thursday, Oct. 22. All skills and tips must be completed by that date. Completing Advanced Team Collaboration will help make sure you’re ready to move forward with our next B Excellent program. Starting next week, we’ll launch The Impact of You: How We Show Up Shapes What We Build Together. This is a three-month B Excellent program that will run through the end of December. For this program, leaders and team members will work through the same content,…

Dear Colleague,  This is our final tip in the Advanced Team Collaboration program, so it’s a good time to look back at what we’ve learned together. Throughout the program, we’ve explored what makes a strong team member, from reliability and effective communication to critical thinking, problem solving and working through challenges together. We’ve talked about asking questions, challenging assumptions, sharing different perspectives and taking an active role when something needs to be solved. For our final tip, we’re taking one more step by looking at a skill that can help us approach those challenges in new ways: creativity. This Week’s Tip Critical Thinking & Problem-Solving Tip #6: Harnessing Creativity We often think of certain people as being “creative,” as though creativity is something you’re either born with or you’re not. But creative thinking is a skill that can be learned and strengthened. And creativity isn’t a finite resource that gets used up. In fact, the…

NOTE: This message was emailed to Ballad Health team members on Tuesday, Sept. 15. Dear Colleague,  Over the past few weeks in the Critical Thinking and Problem Solving skill in the Advanced Team Collaboration program, we’ve explored how critical thinking can help us look at challenges from different angles, break problems into manageable pieces, ask better questionsand work with others to find solutions. Each tip gives us another tool to use when something isn’t working the way it should. This week, we’ll look at two ways to put those skills into practice: managing the time pressures that can make it difficult to think clearly and working with teammates to find solutions to challenges. This Week’s Tips We all face time pressures at work. Competing priorities, tight deadlines and a long list of things that need to get done can make it difficult to stop, think, and give an important task the attention it deserves. This…

NOTE: This message was emailed to Ballad Health team members on Tuesday, Sept. 8. Dear Colleague,  Over the past few weeks, we’ve explored how critical thinking can help us look at problems differently, break challenges into manageable pieces and consider different ideas and perspectives when working toward a solution. These skills give us a foundation for the next step: using critical thinking to make better decisions. This week’s tip focuses on asking better questions, digging deeper into problems and using the experiences and knowledge of others to help determine the best way forward. This week’s tip Critical Thinking & Problem-Solving Tip #3: Critical Thinking For Decision Making Better decisions often begin with better questions. When you encounter a problem, taking the time to look beneath the surface can reveal information that might otherwise be overlooked. One useful approach is the Five Whys, which involves asking “Why?” several times to get closer to the root cause of a…

NOTE: This message was emailed to Ballad Health team members on Tuesday, Sept. 1. Dear Colleague,  Healthcare teams face new challenges every day, and how we respond to those challenges can have a direct effect on our coworkers, our patients and the work we do together. Critical thinking and problem solving help us look at challenges from different perspectives, break complicated issues into manageable pieces and find solutions that move the team forward. These skills are valuable in every role because everyone has knowledge, experience and ideas that can contribute to making our work better. This week’s tip Critical Thinking & Problem-Solving Tip #2: Making a Way to Solve Challenges When a challenge comes up, it can be easy to think, “That’s not my job,” “Someone else will take care of it,” or “That’s above my pay grade.” But every team member has a role to play in solving problems. This tip outlines five steps for using critical thinking to…

NOTE: This message was emailed to Ballad Health team members on Tuesday, Aug. 25. Dear Colleague,  This week, we’re beginning the final skill in the Advanced Team Collaboration program: Critical Thinking and Problem Solving. In healthcare, we encounter new information, changing circumstances and complex challenges every day. Being able to think critically helps us ask better questions, consider different perspectives and make sound decisions that can affect our teammates, our patients and the work we do together. Strong critical thinking also gives teams a way to look at familiar processes with fresh eyes and find opportunities to improve. This week’s tip Critical Thinking and Problem Solving #1: The Importance of Critical Thinking The way we’ve always done something may be familiar, but that doesn’t necessarily mean it is the best approach. Critical thinking gives us a chance to step back, examine what we believe and why we believe it and consider whether another approach could produce a better result….