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Be on the lookout for April 22 email from Press Ganey to take the Team Member Pulse Survey

NOTE: This message was emailed to all Ballad Health team members on Wednesday, April 17, 2024, from Debbie Dover, SVP, Talent Engagement and Chief Human Resources Officer for Ballad Health. Dear colleague, I am pleased to share that we are again partnering with Press Ganey Associates, a leading distributor of hospital and health system surveys for patients, to administer a Team Member Pulse Survey. This team member survey will take place from April 22 to May 6 and will consist of 10 questions that should be able to be completed in 10 minutes or less. Since the full Team Member Engagement survey last year, many action plans and initiatives have been implemented and many of you assisted in identifying opportunities for improvement for your departments. Your input into this brief pulse survey will provide us with updated information and help steer the direction of future initiatives. It’s important to track our progress and review against…

Get to know common pathogens through our Bug of the Month series; for April, it’s measles

Did you know there are more than 1,400 known species of human pathogens, including viruses, bacteria, fungi and protozoa? Each month, our Ballad Health infection prevention team is highlighting one of those pathogens that you might encounter in your work. See what you know, or can learn, about these “bugs” through our “Bug of the Month” series! If you have questions or want more information, please reach out to your infection preventionist. Click here to see the flier below in PDF format.

Dr. Paula Masters selected to serve as Ballad Health’s chief health disparities officer

JOHNSON CITY, Tenn. –  In following with Ballad Health’s significant commitment and investment in promoting community health, the organization has selected Dr. Paula Masters to serve as its first chief health disparities officer. Years of clinical evidence demonstrate that different populations and communities, locally and nationally, experience health and healthcare differently, and there are wide variations of life expectancy between counties within Virginia and Tennessee tied to income, access, health behaviors and demographic characteristics.   In her new position, Masters will provide leadership and support in the development and implementation of a wide array of evidence-based health improvement programs and services aimed at reducing health disparities and inequities – both internally and externally to Ballad Health. This requires close collaboration with clinicians and other healthcare professionals, both employed by Ballad Health and operating independently in the community, as well as with community organizations throughout the Appalachian Highlands working to improve health and well-being. Programs under her…

Don’t forget: If you’re signed up for MyChart, you’re eligible to win a $500 Visa gift card!

Through Friday, June 28, all registered MyChart for Ballad Health users – both new and existing – will be entered to win a $500 Visa gift card. Ballad Health is drawing a winner each week, so don’t delay – sign up for MyChart today! How to sign up for MyChart You can sign up for MyChart through the Ballad Health app. (NOTE: This is a separate app from the Ballad Teams app.) Download the Ballad Health app by following the instructions matching your device: For iPhone and iPad users: Go to the App Store At the bottom, click Search In the search bar, type “ballad health” Look for the Ballad Health icon Follow the directions to download the Ballad Health app Open the app and select “create account” For Google Android phone and tablet users: Go to Google Play Go to the Apps section In the search bar, type “ballad health” Look for the Ballad…

Healthcare career hiring event to be held at Holston Valley Medical Center on April 8

KINGSPORT, Tenn. — An upcoming hiring event seeks to fill multiple part-time and full-time clinical and nonclinical jobs at Holston Valley Medical Center and Indian Path Community Hospital. From noon to 4 p.m. on Monday, April 8, Ballad Health leaders will be on hand in the facility’s Heritage Conference Room, 130 W. Ravine Road, to match hopeful job seekers to open roles within the organization. Key roles being sought include registered nurses, licensed practical nurses, certified nursing assistants, transporters, call center specialists and more. Through July 31, Ballad Health is still offering a bonus to team members who refer a new hire for certain direct patient care clinical and lab positions across the system. During the event, attendees will have the opportunity to meet with hiring managers, learn more about available roles and potentially receive a job offer on the spot. Applicants are encouraged to bring their resumes and come ready to interview. Note: Through…

Ballad Health investing in future healthcare careers with ‘Exploring Healthcare Careers’ event at Norton Community College, Claude Moore Program

WISE COUNTY, Va. – Ballad Health, working in tandem with the University of Virginia’s College at Wise and Mountain Empire Community College, will inspire, educate and empower the next generation of healthcare professionals with a careers event on Tuesday, April 9, for local middle and high school students. Called “Exploring Healthcare Careers,” the event will take place in the main lobby of Norton Community Hospital, with middle school sessions beginning at 4 p.m. and high school sessions beginning at 6 p.m. Exploring Healthcare Careers will provide parents and students with valuable information about pathways into health science careers and build awareness and understanding of the opportunities available at UVA Wise and Mountain Empire Community College. “Exploring Healthcare Careers is an excellent event to provide a gateway for students and their families to explore exciting opportunities in healthcare careers,” said Shannon Showalter, chief executive officer for Ballad Health operations in Wise, Lee and Dickenson counties. “Understanding…

Lynn Krutak announces retirement as Ballad Health’s chief financial officer; Shane Hilton to assume CFO position

This message was emailed to all Ballad Health team members on Thursday, April 4, 2024, from Alan Levine, Ballad Health’s President and CEO. Dear Colleagues: One of the things I am most proud of is the quality of people who are part of the Ballad Health leadership. When you look at those who serve in leadership roles, many of them have been a part of the legacy Mountain States Health Alliance or Wellmont Systems for most of their careers, and have given tirelessly to contribute to our mission. One such person is our Chief Financial Officer, Lynn Krutak. I have had the privilege of working with Lynn for nearly 11 years of her nearly 30 years of work for hospitals in our region, spanning from her time as a staff accountant for Indian Path Medical Center, controller at North Side Hospital, a multitude of roles with increasing responsibility within Mountain States Health Alliance, to her current role…

Balladeers ring in springtime with a host of fun activities

The Balladeers had a big month in March, filled with games and sporting events! The Balladeer program, a free benefit for Ballad Health employees, is intended to strengthen family bonds and relationships among our Ballad Health family. Activities include visits to area attractions, picnics in local parks, holiday celebrations and activities, sports activities, discount tickets for attractions or events, treats, take-home projects and much more! IMPORTANT NOTE: The Balladeer Children’s Program is for Ballad Health direct hires who have children between the ages 3-18 years old living in their household. They MUST live with you to qualify for the program. Read more about eligibility requirements at the end of this article! Check out the updated Balladeer Children’s Program site on the Ballad Health intranet. If you’re interested in joining, see the information at the bottom of this article! March events Family Game Night — About 100 people attended this event in Blountville, as families brought their own…

Now enrolling at Center for Early Learning in Norton; waitlist started for Abingdon location

The Ballad Health Center for Early Learning in Norton is now enrolling team members for childcare! The center has an opening date set for May 2024. Team members will learn more details, including tuition costs, during the enrollment process. There is a $50 registration fee. The Norton center will offer childcare Monday through Friday from 6 a.m. to 7 p.m. with extended pickup until 7:30 p.m. for team members who prearrange that option. These hours will be standard in all Ballad Health childcare centers. The center is designed to promote the holistic development of children through play-based learning, which nurtures their early literacy, numeracy and science and social-emotional skills. By providing a strong foundation, these centers prepare children for a successful transition to kindergarten and future academic achievement. Rates Ballad Health team member rates are below. Team members pay a 30% reduced rate compared to non-team members. The rates include three hot meals a day,…

Epic users, you can become a Smart User! Here’s what you need to know

There’s a great new way to improve your Epic efficiency – become a Smart User! Previously referred to as Power Users, Smart Users are certified clinicians with next-level Epic skills. Any physicians and APPs with access to the Ballad Health Epic system are welcome and encouraged to become Smart Users. The Smart User Program consists of eight core courses that will lead you deeper into maximizing your use of Epic and unlocking all of its functionality. Doing so can save you time and effort in your daily workflow and open up new options in handling patient care and collaborating with your peers. Once you complete the course, you will receive a Smart User badge and four citizenship points for Ballad Health Medical Associates (BHMA). The hour-long classes are completely free, virtual and can be completed as convenient to your schedule. Some of the benefits include: Increased efficiency – Smart Users report saving an average of…

National study: Ballad Health, ETSU Trauma consolidation saves hundreds of lives

Study shows “significantly decreased” death rates and decreased transfers to other facilities from the most serious traumatic injuries since consolidation of Level 1 trauma centers in the Appalachian Highlands JOHNSON CITY, Tenn. – A peer-reviewed study released on Friday, March 29, by the national publication The American Surgeon reported that after consolidation of two Level 1 trauma centers in the Appalachian Highlands, the rate of deaths among patients who were the highest level of trauma activation (requiring surgery in the first 24 hours and admission to the surgical intensive care unit) decreased by almost 24%. The study concluded the decrease in the rate of deaths was “significant,” and it also concluded that, irrespective of the level of injury, “patients in the post consolidation group, regardless of level of trauma activation, required decreased incidence of discharge to other care facilities,” such as rehabilitation or skilled nursing. For the highest acuity patients, or those requiring an ICU…

Ballad Health offering Nurse Residency, Nurse Fellowship programs to help new nurses

Ballad Health is committed to supporting new members of the nursing profession, and we offer two excellent programs to help develop nurses just joining Ballad Health out of nursing school – our Nurse Fellowship Program (formerly known as the Nurse Intern II Program) and our newly relaunched Nurse Residency Program. Applicants must have accepted an RN position with Ballad Health in order to participate. Both programs are now open for applications. Visit here to learn more about the two programs or to apply! Nurse Fellowship Program Formerly known as our Nurse Intern II Program, this program takes place during the student’s last semester of nursing school and helps prepare them to enter the workforce as new graduate registered nurses. Who’s eligible to apply – ADN/BSN students who are entering the last semester of an accredited nursing program with a GPA of 2.75 or above, and have accepted a post-graduate RN position with Ballad Health. Program…

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