NOTE: This message was emailed to Ballad Health team members on Tuesday, Nov. 10.
Dear Colleague,
Gratitude can have a powerful impact on the way we work together and care for others. When we take time to recognize the contributions of our teammates, we help create stronger connections, reinforce that people and their work are valued and set a tone of appreciation that can carry into the way we serve our patients and communities.
This week’s tip

Gratitude in a Corporate Environment Tip #2: Creating a Culture of Gratitude
Creating a culture of gratitude means making appreciation more than a one-time gesture. It’s about creating an atmosphere where gratitude is consistently expressed, noticed, and valued. That takes effort, time and commitment from all of us.
Here are three ways we can help build that culture:
- Express gratitude regularly. Don’t wait for a special occasion or a major accomplishment. Look for everyday opportunities to recognize someone’s effort, kindness or support.
- Lead by example. You don’t need “leader” in your job title to influence the culture around you. Each of us can set an example by showing appreciation to the teammates we work alongside every day.
- Make gratitude part of your routine. Look for simple ways to weave appreciation into your regular workflows, conversations, huddles, emails or other team interactions.
Call to Action:
Model one simple action this week that shows appreciation to a teammate. A sincere thank-you, a Culture Cloud Acts of Service recognition or taking a moment to recognize someone’s contribution can help make gratitude part of how your team works together.
Team Member Perspective
Sonya Eller, pharmacy MAP specialist, offers a thoughtful way to look at this week’s tip:
“I hope I show gratitude to the ones I work with in such a way that they are happy to have me as a team member.”
Sonya’s perspective is a great reminder to consider gratitude through the eyes of the people with whom we work. Ask yourself: Do my teammates know I appreciate them? Do my words and actions make them feel valued? When each of us takes responsibility for creating that experience, gratitude becomes more than something we express. It becomes part of our culture.

We encourage all team members to continue leaving comments on the Practicing Excellence platform. Your personal stories and examples help turn these lessons into practical ideas that others across Ballad Health can apply every day. By sharing successes, challenges and experiences, we can learn from one another and strengthen our commitment to putting B Excellent principles into practice.
