NOTE: This message was emailed to Ballad Health team members on Wednesday, Dec. 10.
Ballad Health has reached a major cultural milestone with 1,002,472 B Excellent tips watched across the system. Surpassing 1 million tips reflects the dedication of team members who continue to invest in personal growth, stronger teamwork and our journey toward high reliability. This accomplishment demonstrates your commitment to living our values and improving quality in every interaction.
Your engagement with the B Excellent program continues to strengthen our culture in meaningful ways. Every tip you watch and apply contributes to improved teamwork, clearer communication and stronger relationships across the system. These habits support our core values and help us build a safer, more supportive environment for our patients, their families and one another.
Celebrate with a complimentary B Excellent item
To recognize this achievement, all team members are invited to choose one complimentary B Excellent-branded item that will be shipped directly to your home at no cost. Available items include:
- Fleece blanket
- Himalayan tumbler
- Cadet tumbler
- Your choice of two hat styles
How to order your gift
1. Visit the storefront – B Excellent One Million – Home.
2. Choose your item
- Set the quantity to 1
- Select your preferred color
- Under “Logo Choice,” select “B Excellent”
- Click “Add to Cart”
3. Review your cart and click “Proceed to Checkout” (The price will show as $1. This will be removed with a promo code.)
4. Enter your information
- Name, phone, email
- Team Member ID (numbers only, no “U”)
- Shipping address
- Click “Continue”
5. Apply the promo code
- On the checkout screen, enter onemillion
- Click “Apply,” then “Submit”
Deadline: All orders must be submitted by Jan. 9 at midnight.
Reaching 1 million tips shows how deeply our team has embraced learning, skill building and cultural excellence. Each tip reflects a moment spent improving yourself, supporting a colleague or strengthening the way we work together. This milestone belongs to every team member.
Thank you for continuing to invest in yourself, in your team and in the future of Ballad Health.
Better truly begins with us.
