This message was emailed to Ballad Health team members on Tuesday, June 9.
Dear Colleague,

As we continue working through the “Respecting Each Other” skill in the Advanced Team Collaboration program, we’re focusing on the ways respect helps bring teams together.
Every team is made up of people with different experiences, backgrounds and perspectives. When we value those differences and learn from one another, we strengthen our ability to work together and solve problems as a team.
This week’s tip
Respecting Each Other Tip #4: Respecting Our Differences
The best teams recognize that different viewpoints can be a strength. Each person brings unique experiences, ideas and perspectives that can help the team learn, grow, and find better solutions.
There are several ways to better understand and value the differences of others:
- Suspend judgment and keep an open mind when listening to others
- Be curious about different experiences and perspectives
- Practice patience and listening to better understand what matters to your teammates
These approaches can help create stronger relationships and foster an environment where people feel comfortable sharing their ideas and concerns.
Call to action:
In our HRO journey, building psychological safety is paramount to allowing others around us to freely share when they are at risk or overwhelmed. Refer to the Psychological Safety Tip Sheet on the B Excellent SharePoint site for tips on how to be a supportive colleague.
Respecting our differences helps create stronger teams and better working relationships. By approaching others with curiosity, patience and a willingness to learn, we can build an environment where everyone feels valued and has the opportunity to contribute their unique strengths.
Team Member Impact spotlight
One of the most valuable parts of B Excellent is seeing how these concepts are being put into practice across Ballad Health. This week, we’re highlighting feedback from clinical pharmacist Aaryn Brewster on the recent “Respect in Action” tip.

We encourage all team members to continue engaging with the content and sharing their experiences through comments on the Practicing Excellence platform.
New B Excellent Podcast episode
We’re also excited to share a new episode of the B Excellent Podcast featuring Jack Simpson, president of the Ballad Health Foundation. In this conversation, Jack joins Josh and Aaron to discuss the important work of the Foundation, his journey into philanthropy, how the Foundation’s mission connects with the principles of B Excellent and his vision for the Foundation’s future.
Find it on Apple Podcasts, Spotify and on the Practicing Excellence app.
