NOTE: This message was emailed to all Ballad Health team members on Tuesday, July 1. Dear Colleague,  Thank you for continuing to be an important part of our B Excellent journey. Each week, team members across Ballad Health are contributing to a culture of collaboration, compassion, and continuous growth. Your commitment to learning and connection is what’s helping us move forward together. Some of the best breakthroughs happen when we take time to connect, listen and share. Whether you’re on the front lines of patient care, working behind the scenes or supporting teams from afar, the power of a great idea can come from anywhere. When we create space for conversations that spark new thinking, we give our teams the chance to solve problems, improve safety and inspire meaningful change. This Week’s Team Collaboration Tips Everyone Counts Tip #4: Idea Exchange In this tip, we’ll explore how to create an environment where ideas can be…

NOTE: This message was emailed to all Ballad Health team members on Tuesday, June 24. Dear Colleague,  When we show up for one another through encouragement, teamwork or a simple offer of help, we create a workplace where everyone feels seen, supported and valued. That’s what the Everyone Counts skill is all about – making space for every voice and every act of support to matter. Even the smallest gestures can strengthen our connections and shape a more compassionate, effective team. This week’s tips highlight the power of stepping up for each other and the importance of listening closely to those we serve. This Week’s Team Collaboration Tips 1. Everyone Counts Tip #3: Helping Each Other In any workplace, helping a teammate can mean the difference between a good day and a great one. This tip encourages each of us to become a helpful teammate – someone who looks for ways to lift others up,…

NOTE: This message was emailed to all Ballad Health team members on Tuesday, June 17. Dear Colleague,  Every day, your dedication and teamwork shape the experience we create for each other and for those we serve. Progress isn’t always about big, sweeping changes; small, everyday efforts to listen, support and speak up can make a big difference over time. Thank you for being part of a culture that values growth and collaboration. Sometimes the best way to support your team is by respectfully challenging the status quo. When we feel safe to speak up and know our voices will be heard, real progress can happen. Great teams welcome new ideas, diverse perspectives and thoughtful conversations that push everyone forward. This Week’s Team Collaboration Tip Everyone Counts Tip #2: Becoming Challengers This week, we’re learning about what it means to be a “challenger” on your team – the kind of teammate who contributes thoughtful suggestions and…

NOTE: This message was emailed to all Ballad Health team members on Tuesday, June 10. Dear Colleague,  Thank you for your commitment to B Excellent. Your engagement is helping to build stronger, more connected and collaborative teams across Ballad Health. Last week, we wrapped up the Beyond the Work skill where we explored how support and care for one another strengthens our teams. If you’ve been staying on track with the Team Collaboration program, your overall completion percentage should now be 57%. To check your progress, click the Progress tab (lower right-hand corner on the Practicing Excellence app and upper right-hand corner of the desktop interface), and find the Team Collaboration program in the “Select Program” list. This week we begin a new skill: Everyone Counts. This skill is about building a culture where every team member feels seen, heard, and valued. A critical part of this is safety – both psychological and physical. When people feel safe…

NOTE: This message was emailed to all Ballad Health team members on Tuesday, June 3. Dear Colleague,  Thank you for continuing to invest in the Team Collaboration program. When we each commit to showing up for one another, sharing ideas and supporting our coworkers, we create a workplace where everyone can thrive. Team Collaboration is about building trust, staying connected and making sure no one carries the load alone. Being a great teammate often means paying attention to the load that others are carrying. Sometimes, the most meaningful help we can offer is noticing when a coworker is overwhelmed and stepping in to lighten the load. A small offer of support at the right moment can build trust, boost morale and remind your teammates that they’re never alone. This Week’s Team Collaboration Tip Beyond the Work Tip #4: Lending a Hand This tip encourages us to be more observant and intentional. When you notice a…

Dear Colleague,  As we move ahead in our B Excellent journey, it’s a great time to pause and remember how much stronger we are when we genuinely enjoy being part of our teams. A positive team culture doesn’t happen by accident; it’s created and cultivated through consistent, meaningful connections – both in and beyond the workplace. This Week’s Team Collaboration Tips Beyond the Work Tip #3: Having Fun This tip reminds us that when teammates truly enjoy each other’s company, burnout becomes less likely and engagement increases. You’ll explore practical ways to bring people together through lighthearted, inclusive activities that help foster connection. Call to action: Brainstorm nonwork, fun activities your whole team can enjoy together. Examples include step challenges, 5K walk/runs, themed dress-up days or a community service project that brings people together outside of the daily routine. Ballad Health HRO: The Three A’s of Service Recovery In healthcare, service recovery moments matter. This tip…

NOTE: This message was emailed to all Ballad Health team members on Tuesday, May 20. Dear Colleague,  Thank you for your continued commitment to the B Excellent journey. Your engagement and enthusiasm are what make this movement meaningful. We’re closing in on half a million tips completed across Ballad Health! That’s a remarkable statement about how much our team values learning, growing, and working better together. As we continue through the Beyond the Work skill in the Team Collaboration program, it’s important to remember that being a good teammate goes beyond completing tasks. It means showing up for each other – offering support, encouragement and understanding, especially when times get tough. A strong, reliable team is built on kindness, awareness and trust. Being there for one another strengthens not only your immediate team, but our entire organization. This Week’s Team Collaboration Tip Beyond the Work Tip #2: When a Teammate Falls This tip explores how we can…

Dear Colleague,  We’re closing in on 430,000 tips completed across Ballad Health – an incredible accomplishment that reflects your dedication to growing as a team and building a culture of excellence. Thank you for continuing to invest in yourselves and one another through the B Excellent journey. Last week, we wrapped up the Impact of Collaboration skill, where we explored how to break down barriers, build meaningful connections, and support one another through feedback, reflection and shared goals. This week, we’re beginning a brand-new skill – Beyond the Work, which shifts our focus to how deeper personal connections can strengthen collaboration and improve the team experience. This Week’s Team Collaboration Tips Beyond the Work Tip #1: Knowing Each Other This tip helps you recognize the benefits of learning more about your teammates’ personalities, ambitions and behavior styles, while also encouraging you to identify and acknowledge traits you genuinely appreciate in others. Call to action: Think about what…

NOTE: This message was emailed to all Ballad Health team members on Tuesday, May 6. Dear Colleague,  Team members across Ballad Health continue to inspire with the commitment to the B Excellent journey. We’re quickly approaching the monumental milestone of 400,000 tips completed! But more important than the number itself is what it represents: thousands of moments where meaningful, practical insight has been shared, discussed, and put into action to shape the culture of our organization. Thank you for helping make that happen. This Week’s Team Collaboration Tip The Impact of Collaboration Tip #4: Going Together In this tip, we reflect on the power of one-on-one connections to create belonging. You’ll identify ways to form stronger relationships with your teammates and review how your team can celebrate wins together and take time to learn about each other in meaningful ways. Call to Action: Create friendship and mentor partnerships among group members to build trusting relationships…

NOTE: This message was emailed to all Ballad Health team members on Tuesday, April 29. Dear Colleague,  Thank you all for making the B Excellent program such a success! The progress you’ve made is incredible, and it’s a true reflection of the dedication, teamwork and positive energy that define our culture. If you’re behind on your B Excellent journey, now is a great time to pick up the pace – every tip brings us closer to building an even stronger, more collaborative Ballad Health! This Week’s Team Collaboration Tip The Impact of Collaboration Tip #3: Barriers to Collaboration In this tip, we’ll explore the actions and behaviors that define a highly collaborative team and how each of us can contribute to building that kind of culture. We’ll learn to recognize the traits of effective collaboration and understand how to create an environment that supports it and to avoid the behaviors and traits that build barriers…

NOTE: This message was emailed to all Ballad Health team members on Tuesday, April 22. Dear Colleague,  Thanks to the commitment you’ve shown to the B Excellent journey, we’re making meaningful strides together. Every time you engage with a tip, start a thoughtful conversation or try something new, you’re helping to shape a more collaborative, supportive culture across Ballad Health. It’s inspiring to see the progress we’re making as a team – and we’re just getting started! This week, we’re continuing with the Impact of Collaboration skill in our Team Collaboration program.  This Week’s Team Collaboration Tip The Impact of Collaboration Tip #2: Am I a Collaborator?This tip challenges each of us to take a moment to reflect on our individual contributions to the team dynamic. Are we helping to create a truly collaborative team? We’ll learn to examine how are personal interactions influence collaboration and outline practical ways to become a stronger, more connected team member….

NOTE: This message was emailed to all Ballad Health team members on Tuesday, April 15. Dear Colleague,  Let’s take a moment to celebrate – we’re closing in on 335,000 tips completed across our system! That’s an incredible accomplishment, but more importantly, it reflects something deeper. In the spirit of mission over metrics, those numbers represent thousands of moments where we’ve paused to reflect, grow, and bring actionable, culture-shaping ideas into our daily work. That’s what truly moves us forward as an organization. This week, we’re kicking off a brand new skill in the Team Collaboration program: The Impact of Collaboration. This week’s Team Collaboration Tips 1. The Impact of Collaboration Tip #1: What a High Collaboration Team Does In this tip, we’ll explore the actions and behaviors that define a highly collaborative team and how each of us can contribute to building that kind of culture. We’ll learn to recognize the traits of effective collaboration and understand…