NOTE: This message was emailed from HR to Ballad Health team members on Wednesday, July 1.
Dear Colleague,
Today, July 1, marks the start of the new benefit plan year and the effective date for the benefits you elected (or continued) during open enrollment. Please review the key reminders below and use the benefit portals or HR4U for plan-specific questions.
Important dates
- July 1: New plan year begins; medical, dental, vision and voluntary benefit elections are effective.
- July 3 paycheck: Benefit premiums and new deductions begin. Tobacco premiums will also appear, if applicable.
- By July 7: FSA/HSA team member contributions are expected to be deposited.
- By July 10: Ballad Health HSA employer contributions are expected to be deposited for established team members enrolled in the Choice plan.
- July 15: Capital Rx begins rebranding to Judi Rx. This is a name change only; pharmacy benefits and coverage do not change.
Medical and ID card reminders
- Deductibles and out-of-pocket accumulators reset July 1 for the Choice, Bronze and PPO medical plans.
- New medical ID cards will be issued because of deductible changes. You may continue using your current card until the new one arrives if you did not change plans.
- Create or update your BlueCross BlueShield of Tennessee account at bcbst.com or through the BCBST mobile app to view claims, track accumulators, print a temporary ID card or order replacement cards. You may also call 800-565-9140 for assistance.
- Plan documents and additional details are available on the Ballad Health intranet under Ballad Health Benefits.
HSA, FSA and Lincoln Financial
- Current HSA/FSA debit cards may continue to be used if you re-enrolled and still have an active card.
- Newly enrolled team members will receive a Lincoln debit card after the account is activated. Cards may be used after the first July contribution is deposited.
- Ballad Health HSA employer contribution amounts are $250 for team member only coverage and $500 for team member + children, team member + spouse or family coverage for those enrolled in the Choice plan.
- HSA contributions can be changed any time through the HR/Payroll Service Center: Employee Space > Life Events > Change HSA Contributions.
- Manage HSA/FSA accounts at lincolnfinancial.com or through the Linc2Health mobile app. Lincoln Financial can be reached at 888-480-8650.
Pharmacy reminders
- Capital Rx is rebranding to Judi Rx on July 15. There is no disruption in coverage and no benefit change.
- Your pharmacy plan shares the same deductible and out-of-pocket maximum as your medical plan.
- Use a Ballad Health Pharmacy for the lowest coinsurance. Most medications may be filled up to a 90-day supply; specialty medications may be filled up to a 30-day supply. You may also have prescriptions delivered or mailed to you.
- Use the Capital Rx/Judi Rx portal or mobile app to find pharmacies, review medication coverage, check prices, view claims and access a digital pharmacy ID card. Register at app.cap-rx.com/register or download the mobile app by searching Capital Rx.
- For pharmacy ID card help, download a digital card through the portal/app or call Capital Rx at 855-343-4701.
Other benefit reminders
| BENEFIT | REMINDER |
| Wellness/tobacco premium | If you or a covered spouse use nicotine, the tobacco premium begins on the July 3 paycheck. To lower your premium, watch for wellness team instructions on completing the approved tobacco cessation program and submitting the certificate. |
| EAP | Benefit-eligible team members and covered dependents on the medical plan have 10 free EAP behavioral health counseling visits each plan year. Additional visits may process through the medical plan and are subject to deductibles and co-insurance. |
| Dental | Delta Dental deductibles and plan maximums begin July 1. Call 800-223-3104, visit deltadentaltn.com or use the Delta Dental mobile app for claims, provider search and ID card support. |
| Vision | VSP benefits begin July 1. VSP does not issue ID cards; tell your provider you have VSP through your employer. Visit balladhealth.vspforme.com, download the VSP mobile app, or call 800-877-7195. |
| Life and disability | Lincoln Financial administers life, short-term disability and long-term disability plans. Claims may be started at lincolnfinancial.com or by calling 888-480-8650. |
| Voluntary plans | Voluntary benefits elected during open enrollment are effective July 1, and deductions begin with the July 3 paycheck. This includes critical illness, accident, identity protection, legal, whole life, pet insurance, home/auto and Purchasing Power. |
| AirMedCare | If enrolled, payroll deduction for the membership is split over the July 3 and July 17 paychecks. |
Questions
If you have questions about any benefit plan, contact HR4U at 423-431-4748 or HR4U@balladhealth.org.
Thank you,
Ballad Health Human Resources
