NOTE: This message was emailed to Ballad Health team members on Tuesday, Jan. 27.
Dear Colleague,

This week marks the conclusion of Better Begins With Us, a B Excellent program built around strengthening our core values of Honesty, Caring, Faith and Respect. Throughout this program, team members have explored practical skills that reinforce what it means to support one another, care for our patients and their families, and contribute to a culture rooted in trust and connection. The engagement, reflections and thoughtful comments shared along the way highlight the importance of these skills and the impact they have across our organization.
Although today’s tip is the final release in the Better Begins With Us program, team members will have 30 days to complete all remaining tips and skills associated with the program. All of the Better Begins With Us skills and tips must be completed by Friday, Feb. 27, to be considered for timely completion on your evaluation.
This week’s Better Begins With Us tip
There for Each Other Tip #5: I Need Help
As we close out the program, this final tip focuses on one of the most meaningful ways we can be there for each other: asking for help. Seeking support is a skill, and this tip reinforces the importance of advancing our ability to ask for assistance while identifying personal barriers that may make it difficult to do so.
The tip explores three key actions:
- Clarifying a shared intent that we are all here to help one another
- Identifying personal “tripwires” that signal when it is time to ask for help
- Choosing clear, respectful words that express what you need
When we normalize asking for help, we strengthen trust, reduce burnout and reinforce a culture where no one feels they must carry challenges alone.
Call to action: Identify your personal tripwire – that internal signal or moment when you realize you can’t do it alone – and exchange a shared commitment with your colleagues to ask for support when it is needed. The next time you reach that tripwire, practice asking for help. Notice how it felt and how your colleague responded to your request.
Thank you to every team member for your engagement with the Better Begins With Us program. Your participation, reflection and willingness to learn, try and share these skills help bring our core values to life and strengthen how we care for one another and those we serve. This program may be ending, but the behaviors and connections built along the way continue to make a difference every day.
What’s coming next
While the next official B Excellent program will launch the week of March 2, Tuesday Tip emails will continue in the weeks between programs. During this time, team members can expect:
- A wrap-up and recap of the Better Begins With Us program
- Highlights showcasing the engagement and impact of B Excellent, based on team member feedback and tip comments
- Information about professional development opportunities at Ballad Health, including both clinical and nonclinical options
- An introduction to the next B Excellent program
