NOTE: This message was emailed to Ballad Health team members on Tuesday, July 14.
Dear Colleague,
Creating a safe environment requires teamwork. Every day, team members rely on one another for support, communication and a willingness to step in when help is needed. Those small moments of collaboration make a meaningful difference for our patients, our teammates and the care we provide.

This week’s tip
Everyone Leading Safety Tip #4: Raising Teamwork for Safety
A strong culture of safety grows when team members look out for one another and work together toward a common goal. Everyone can contribute by offering support, asking for help when needed and creating an environment where teammates know they can depend on each other.
This week’s tip highlights several ways to strengthen teamwork for safety:
- Be open to collaboration and welcome ideas and input from your teammates.
- Ask what others need and offer help before they become overwhelmed.
- Stay connected to your shared purpose of providing safe, high-quality care.
These simple actions help build stronger teams and reinforce the idea that safety is something we all contribute to every day.
Call to action:
This week, identify ways to provide more proactive support to your teammates. Practice asking a teammate what they need when they’re feeling overwhelmed and look for opportunities to lend a hand before they’re forced to ask.
Supporting one another is one of the most effective ways to strengthen a culture of safety. When we look for opportunities to help, communicate openly and work together toward a shared purpose, we create an environment where our teammates, our patients and our communities all benefit.
Team Member Impact Spotlight
This week’s featured comment comes from Jean Anne Greene, system clinical educator at Johnson City Medical Center, on the Culture Making Local Leadership tip.
Jean Anne shared that a culture of respect involves more than the words we choose. Our tone of voice, body language and everyday actions all communicate how we value one another. She also highlighted hand hygiene as a simple but powerful example of protecting both our patients and our teammates through our actions.
We encourage all team members to continue leaving comments on the Practicing Excellence platform. Your stories and examples help bring these lessons to life and provide practical ideas that others can apply in their own work. This is also a great opportunity to learn from one another and discover new ways to integrate B Excellent into our everyday work. By sharing experiences, successes and lessons learned, we can support one another in providing the best possible care to those we serve.

