NOTE: This message was emailed to Ballad Health team members on Tuesday, June 30.
Dear Colleague,
Creating a safe environment for our patients, visitors and fellow team members depends on all of us. Every person at Ballad Health is responsible for recognizing potential risks, speaking up when something doesn’t seem right and helping to strengthen our culture of safety. Those everyday actions are an important part of our journey to becoming a highly reliable organization.
This week’s tip
Everyone Leading Safety Tip #2: Modeling Safety
Safety is strengthened when every team member leads by example. The choices we make each day, whether following established safety practices, speaking up about concerns or encouraging others to do the same, help build a workplace where everyone feels responsible for keeping one another safe.
Simple ways to model safety include:
- Model the values of safety through your daily actions and decisions.
- Help cultivate a culture of accountability by encouraging and being receptive to open conversations about safety concerns.
- Recognize your teammates who model safety and thank them for helping create a safer workplace.
When positive safety behaviors are recognized and reinforced, they become part of the team’s culture and encourage others to do the same.
Call to action:
During a team meeting, recognize a teammate who effectively modeled safety. Offer a heartfelt compliment and describe the safety behaviors you noticed. Peer recognition can reinforce the importance of speaking up and encourage others to do the same.
Every team member contributes to our culture of safety through the example they set each day. By modeling safe behaviors, recognizing teammates who do the same and speaking up when something doesn’t seem right, we strengthen our teams and help provide the safest possible care for those who depend on us.
Team Member Impact Spotlight
One way to reinforce the content in B Excellent is learning from the experiences of team members across Ballad Health. This week, we’re highlighting a thoughtful comment from MeChelle Mullins, Financial Analyst II, on the recent “Culture-Making Local Leadership” tip.
MeChelle shared her appreciation for leaders who encourage two-way conversations and take the time to openly answer questions. Open communication like this helps build trust, strengthens teamwork and creates an environment where people feel comfortable raising ideas and concerns.
We encourage all team members to continue leaving comments on the Practicing Excellence platform. Your stories and examples help others see how these concepts are making a difference across Ballad Health.
