NOTE: This message was emailed to Ballad Health team members on Tuesday, Aug. 4.
Dear Colleague,
The foundation of every successful team is built on people who can count on one another. As we continue to work through the Team and Personal Reliability skill in the Advanced Team Collaboration program, this week’s tip focuses on building personal reliability – a quality that strengthens trust, improves teamwork and helps each of us contribute to a positive work environment.
Personal reliability grows through consistently showing up, following through on commitments and demonstrating behaviors that help your teammates know they can depend on you.
This week’s tip
Team and Personal Reliability Tip #2: How to Build Personal Reliability
Being a reliable teammate starts with making sure your actions match your words. Anyone can make a commitment, but trust is earned when we consistently follow-through. Whether it’s completing a task, supporting a coworker or simply being a team member others can count on, our actions speak louder than our intentions.
Reliability also means looking for ways to exceed expectations and showing genuine respect for the people around us. Every member of the team plays an important role, and recognizing the contributions of others helps create a culture where everyone feels valued. When we consistently do our part and encourage those around us, we strengthen the entire team.
Call to action:
Think about the qualities you believe define a reliable person. Then, take an honest look at yourself. Which of those traits do you demonstrate consistently, and where is there room to grow? Choose one area to intentionally strengthen this week and commit to becoming an even more dependable teammate.
Every interaction gives us an opportunity to strengthen the trust we share with our teammates. As you put this week’s tip into practice, remember that reliability is built through consistent actions over time. When you honor your commitments, respect the contributions of others and strive to exceed expectations, you help build a culture where everyone can do their best work together.
Team Member Perspective
We enjoy sharing how team members apply the B Excellent principles in their daily work. Barbara Gutierrez, RN-T with the Ballad Health Float Pool, left a comment on this week’s tip. It reminds us that reliability is reflected in the habits we practice every day. Choosing integrity, treating others with respect, listening well and striving for excellence are all actions that strengthen trust among teammates and contribute to a culture where everyone can succeed.
We encourage all team members to continue leaving comments on the Practicing Excellence platform. Your stories and examples help bring these lessons to life and provide practical ideas that others can apply in their own work. This is also a great opportunity to learn from one another and discover new ways to integrate B Excellent into our everyday work. By sharing experiences, successes and lessons learned, we can strengthen our commitment to these behaviors and support one another in providing the best possible care to those we serve.
