NOTE: This message was emailed to Ballad Health team members on Tuesday, July 28.
Dear Colleague,
This week, we’re beginning a new skill in the Advanced Team Collaboration program focused on Team and Personal Reliability.
Reliability is one of the qualities that every great teammate brings to the workplace. When others know they can count on you to follow through, communicate openly and respectfully and be consistent in your actions, it builds trust and helps create a more dependable environment for both our teammates and the patients we serve.
This week’s tip
Team and Personal Reliability Tip #1: What Does It Mean to Be Reliable?
Reliability is demonstrated through the choices we make every day. Whether it’s keeping commitments, communicating clearly or consistently doing what we say we’ll do, reliable team members help create a stronger, more connected team.
This week’s tip highlights three important characteristics of reliability:
- Dependability by following through on commitments and responsibilities.
- Consistency in the way you approach your work and support your teammates.
- Communication that keeps others informed and helps the team work together effectively.
These qualities build confidence among teammates and create an environment where everyone can rely on one another.
Call to Action:
This week, think about what reliability means to you. What qualities or behaviors come to mind? Then take a moment to evaluate yourself using that definition. If your teammates were asked to describe your level of reliability, what do you think they would say? Reflect on where you’re doing well and where you have opportunities to continue growing.
Reliability is built one choice, action or kept commitment at a time. Thank you for investing in your own growth through B Excellent and for being the kind of teammate others can count on. Those everyday actions strengthen our teams and help us provide exceptional care to those we serve.
New B Excellent Podcast
In the latest episode of the B Excellent Podcast, Aaron and Josh sit down with Tammy Albright, CEO of Behavioral Health, and Eric Carroll, CEO of Greene County, to discuss their unique leadership journeys and the lessons they’ve learned along the way. The conversation also takes a closer look at a significant event in our region’s healthcare history – the consolidation of two hospitals into one in Greeneville. Tammy shares her experience leading the consolidation effort, while Eric reflects on stepping into leadership after the merger to help guide the organization’s continued transition. Together, they offer valuable insights on navigating change, building trust and leading teams through complex challenges with a focus on delivering exceptional care and service.
Find it on Apple Podcasts, Spotify and on the Practicing Excellence app.
