NOTE: This message was emailed to Ballad Health team members on Tuesday, June 23.
Dear Colleague,
Over the past several weeks, we’ve worked through the “Respecting Each Other” skill in the Advanced Team Collaboration program. We’ve explored how showing respect through our words and actions, valuing each other and creating a culture of respect help build trust, strengthen communication and create teams where people feel supported and comfortable contributing. Those everyday interactions have a direct impact on how well we work together and the care we provide.
This week, we’re beginning a new skill: “Everyone Leading Safety.” Every team member at Ballad Health has an important role in maintaining a culture of safety, regardless of title or tenure. When team members identify potential risks, voice concerns and support one another, we strengthen both our teams and the care we provide.
This week’s tip
Everyone Leading Safety Tip #1: Culture-Making Local Leadership
A strong culture of safety depends on the commitment of every team member. Regardless of your role or how long you’ve been with Ballad Health, your voice matters. Speaking up when you notice a potential safety concern helps protect your teammates, our patients, and our communities.
Every team member can contribute to a stronger safety culture by participating in conversations that improve frontline safety and addressing actions that don’t align with our organization’s commitment to safety. Creating a culture where people feel comfortable raising concerns allows teams to identify risks early and work together to find solutions.
Call to action:
This week, practice engaging in a challenging conversation when you notice an action that is misaligned with your organization’s safety culture.
Creating a culture of safety starts with each of us. When team members are willing to speak up, support one another and address concerns with care and respect, we strengthen our teams and help create a safer environment for everyone we serve.
Team Member Impact Spotlight
One of the best parts of B Excellent is learning from the experiences of our teammates. This week, we’re highlighting a thoughtful comment from Janelle Hastings, RN at BHMA Gastroenterology Greeneville, on the recent “Respect Signals” tip.
Thank you, Janelle, for sharing this example of showing respect through everyday actions. We encourage all team members to continue sharing comments, stories and examples within the Practicing Excellence platform. Your experiences help others see how these concepts can be applied in meaningful ways across Ballad Health.
