NOTE: This message was emailed to Ballad Health team members on Tuesday, Jan. 6.

Dear Colleague,
As we turn the page on the calendar year, we also begin January’s skill – the final skill in the Better Begins With Us program: There For Each Other. This skill aligns closely with our core value of Respect, because respect is ultimately about how we show up for one another.
Being there for each other means recognizing the worth, ideas and contributions of every team member, and choosing behaviors that foster trust, collaboration and shared success. When respect is lived out consistently, it strengthens relationships and creates an environment where people feel valued and supported.
This week’s Better Begins With Us Tip
There for Each Other Tip #1: Committing to Personal Ownership
While we can’t control every situation we encounter, we can control ourselves – our behavior, our communication and our mindset. Personal ownership asks us to shift our focus away from what others should be doing and instead reflect on who we want to be in each interaction. By owning our actions and recognizing the gap between how we currently show up and how we hope to show up, we build stronger collaboration and more respectful working relationships.
Call to action: Rate yourself on the following three key collaboration skills using a scale of 1-5 (with 5 being “excelling” and 1 being “never using the skill”):
- How well do you communicate with teammates?
- How well do you tap ideas from others?
- How well do you appreciate others’ contributions to your work?
Take a moment to reflect on what your ratings reveal and the lessons you can take from them as you continue practicing personal ownership.
As we move into this new skill, There For Each Other reminds us that a strong culture doesn’t happen by chance … it’s built through intentional choices, self-awareness, accountability and mutual respect. By committing to personal ownership, we each play a role in creating a workplace where respect is visible, collaboration thrives and people truly feel supported.
Progress check
Now that we’ve completed December’s skill in the Better Begins With Us program, What Does It Mean to S.E.R.V.E., all team members should be at 75% overall progress in the program. If you’re not quite there yet, this is a great time to catch up.
To verify your progress, click the Progress tab (lower right-hand corner on the Practicing Excellence app or upper right-hand corner of the desktop interface, please see the screenshots below) and find the Better Begins With Us program in the “Select Program” list.


