NOTE: This message was emailed to Ballad Health team members on Tuesday, Dec. 30.
Dear Colleague,
As we turn the page on 2025, we’re also wrapping up December’s Better Begins With Us skill, What Does It Mean to S.E.R.V.E.? This time of year invites reflection, renewal and purpose, making it a fitting moment to focus on service.
At Ballad Health, service is a clear expression of our value of Faith, whether that faith is rooted in belief in a higher power, one another, in our mission or in the meaningful work we do every day to care for our communities. Service reminds us why we show up and how our actions, big and small, make a difference.
This week’s Better Begins With Us tip
What Does It Mean To S.E.R.V.E.: The E in S.E.R.V.E. – Embody the Values
Our values are more than words on a page; they guide decisions, shape behaviors and influence how others experience us. Embodying values means leading by example, staying open to learning and growth and regularly reflecting on how our actions align with what we say matters most. When values are visible in how we work, communicate and serve, they become a powerful force for trust and consistency across our teams
Call to action: Identify one of your personal or organizational values and intentionally put it into action in a visible way this week. Pay attention to how it feels, how others respond and how it reinforces the culture you want to be part of.
B Excellent Toolbox
Please remember to visit the B Excellent Toolbox page. It’s your go-to resource for tip summaries, links to all the videos in the program and other materials to help you put these skills into practice. It’s a great way to stay engaged and keep building on what you’ve learned.
As we head into a new year, this tip offers a meaningful reminder that service begins with how we live out our values each day. With clarity, dedication and faith in one another, we have an opportunity to continue shaping a culture grounded in purpose and excellence. We’re excited for what’s ahead and grateful to be on this journey together.
