Are you using our new digital tools for managing your healthcare? Here’s what you need to know

System Updates

Did you know we’ve introduced several new digital tools to make accessing and managing your healthcare services even more convenient?

Here’s what’s new:

Ballad Health MyChart: If you have yet to try MyChart, your online medical record, we encourage you to do so. You can access your medical information, message your healthcare team, manage your appointments and more! To get started with your MyChart account:

eCheck-in: Avoid the line! This feature allows you to save time by preregistering for your scheduled appointments. Before your appointment, Ballad Health MyChart will send you a text message or email indicating that your eCheck-in is ready.

Text Messaging: Our new texting platform, Hello World, allows patients to receive text messages for upcoming appointments, make convenient payments and more! To use this feature, patients must have an active MyChart account. To opt-in, text JOIN to 47649.

Online Scheduling: Ballad Health Medical Associates now offers self-scheduling. Try it for your next visit by going to balladhealth.org, select your preferred physician, and then book an appointment; or use the Ballad Health app. New providers and services are being added regularly.

24/7 Virtual Urgent Care: Receive prompt and expert care without leaving your home. We offer two types of virtual urgent care available 24 hours a day, 7 days a week:

  • Virtual Visit – no wait, no appointment, no video: Answer a few questions online and get a response as quickly as an hour for a $30 flat rate.
  • Virtual Visit – schedule online, video visit: Consult face-to-face with a medical provider using your smartphone, tablet or computer. Appointments are available as soon as one hour and are covered by most insurance plans, or you can pay a $49 flat rate.