Ballad Health team members at some facilities will soon see a minor change to time clocks, as we are replacing 86 of the current time clocks around the system with the most recent Intouch model. See the schedule below for when affected facilities will make the transition.
From a user perspective, these new models are essentially the same as the current 4500 version, but they feature a touch screen instead of buttons. Each affected facility will only have one time clock down at a time while they are being replaced, and the downtime for each clock is estimated to be 20 minutes.
Why are we doing this?
The company that maintains firmware for our time clocks has discontinued updates for the 4500 models. We are phasing out the old models for security and maintenance purposes.
Facility schedule
Below is a chart with the scheduled facilities and the expected installation dates. These dates may change, and IT will send out weekly advisories listing which locations are scheduled for that week. At each affected facility, all 4500 model time clocks will be updated.
What assistance will we have?
IT team members installing the time clocks will be testing each machine to make sure there are no issues, and a tip sheet will be left up at each time clock to help explain any of the changes you may notice. You can also find a tip sheet here. If you experience any problems, you can always reach out to the IT Service Desk at 423-431-6290.
