We’ve just completed the first week, Monday, Aug. 1, through Friday, Aug. 5, of our Epic Phase 2 Go-Live. Each day, we’ve provided a short summary of how things have progressed.
What is Epic Phase 2?
We are implementing Epic as our electronic medical record (EMR) system for the following departments:
- Three long-term care facilities
- All six of our retail pharmacies
- Home Health and Hospice
- Inpatient and outpatient rehabilitation services
This will bring everyone within the Ballad Health system onto Epic as our EMR system.
Friday, Aug. 5, update
The first week of go-live is finished! Everything has continued to go smoothly, with issues being addressed and resolved rapidly. Thank you so much to all our team members for your patience and understanding so far during this transition, and thank you to all of our super users and support staff for keeping on top of everything so well this week. At-the-elbow support will continue through the end of next week, Friday, Aug 12.
Below are some final comments on how the day went from team members and leaders involved in the project:
- “Everyone I’ve talked to has shown me something they found that has made their life better on Epic.”
- “It is actually working pretty well.”
- “It’s harder to unlearn McKesson than it is to learn Epic.”
- “Things are going so well. I want to compliment Operations, IT and Epic.”
For more info
For more information, visit the Epic Phase 2 site on the Ballad Health intranet here. (NOTE: You must be on a Ballad Health network device to access the intranet.)
