With our patient volumes at a critical level due to the novel coronavirus (COVID-19) surge, Ballad Health continues to seek current team members to step in and provide nonclinical support for our frontline team members in a paid role through our Helping Hands program.
These duties may be in addition to your existing Ballad Health role or, in some cases, if you and your current supervisor agree, may be filled during your current work schedule/fulltime employment.
Please fill out new online form posted to the intranet
As part of this recruitment process, we’ve created a new online form available on the Ballad Health intranet. It is located on the left side under “Quick Links” listed as “Helping Hands Form.” Important note: You must be on a Ballad Health network device to access the intranet site. This form collects information on your availability, location preferences and positions for which you are unable to assist. Please fill out this form to apply for work through the Helping Hands program. Someone from a facility in need will reach out directly to you if there is a potential role you can fill. Please DO NOT use the previous method of emailing the “acutecarevolunteers” address.
NOTE: We are asking team members who have already applied for support work through Helping Hands to go to the new form and fill it out, too. Moving forward, the new site will be the central repository for all Helping Hands participants. This information will help us better match up available resources with facility needs.
List of positions available
We’ve also posted information to the intranet on the eight nonclinical support positions that have been identified. Click here to see descriptions of the positions and specific duties. REMEMBER: Since it is on the intranet, you must access the list and descriptions from a Ballad Health in-network device. Positions include:
- Unit liaison
- Emergency department liaison
- Food service
- Environmental services
- Supplies
- Sitter
- Screener
- Call center
We will also include tip sheets and other useful information to help prepare you for your nonclinical support role. Standard work is being developed at the facilities to match resources with the needs.
Rate of pay
Hours worked in the alternative acute patient care support positions will be compensated by your base rate of pay. Team members will be provided special instructions on how to clock in for these special shifts; this includes salaried team members. Team members have the option of working on a shift basis or working extra hours. Any assistance you can provide is greatly appreciated!
Our frontline teammates need our help in ways they have never needed it before. We are all caregivers and this is a moment for us to truly lean in and support our frontline teammates.
Thank you for assisting through the Helping Hands program!
