Ballad Health is aware of fraudulent emails circulating that appear to come from MyChart, Epic or healthcare organizations. These messages are not from Ballad Health and may attempt to trick users into clicking links, sharing personal information or signing up for products or services. Click here to learn more about these phishing emails. Healthcare organizations across the country are reporting phishing emails targeting MyChart users. If you have any questions or concerns about an email you’ve received, you can call our consumer contact team at 1-833-822-5523. Our team is available Monday through Friday, 8 a.m. to 5 p.m. If a patient asks about phishing emails, you may also direct them to call 1-833-822-5523 or visit www.balladhealth.org/mychart/phishing-emails to learn more. Examples of phishing email messages MyChart phishing emails can be highly misleading. Scammers are sending convincing emails using the MyChart logo and language that is nearly identical to real MyChart messages. Reported phishing scheme emails have included subject lines…

KINGSPORT, Tenn. – Ballad Health’s annual Camp Firefly event returns to Warriors’ Path State Park on Saturday, Sept. 12, offering an interactive day to help children, teens and their families navigate grief. The camp runs from 9 a.m. to 4 p.m. and is designed to meet the needs of children and teens who have experienced the death of a loved one. Adult caregivers are encouraged to attend Camp Firefly alongside their children, as the camp offers separate services to help adults understand how to support a child’s grieving process, cope with their own grief and respond to a child’s unique needs. A panel of experienced professionals will be available to answer questions. Team members are encouraged to spread the word to anyone who may want to participate in the camp or to volunteer for the event. Click here to sign up as a participant or a volunteer. “Grief can be extremely lonely and isolating, and kids sometimes…

JOHNSON CITY, Tenn. – Ballad Health Cancer Care has been awarded two grants from the American Cancer Society totaling $30,000 to help patients and caregivers overcome critical barriers to accessing cancer treatment – namely, the costs of transportation and temporary lodging. The grants include $20,000 to support transportation needs and $10,000 to assist with lodging. The funding is part of $9 million awarded to health systems nationwide by the American Cancer Society to reduce the financial burden on cancer patients, enabling them to focus on healing and recovery. The grants will help cover expenses such as gas, hotel rooms and temporary lodging for both patients and their caregivers. “We are incredibly grateful to the American Cancer Society for their continued partnership and support,” said Dr. Ibrahim Nakhoul, a medical oncology specialist at the Ballad Health Cancer Care – Kingsport. “For many cancer patients in our region, access to care depends not only on having a…

Team members are invited to submit their own photos to be used as decorations for the Ballad Health community Christmas trees we sponsor and decorate each holiday season, with the submission deadline set for Tuesday, Sept. 1. This is a way to pay homage to the everyday heroes we have working in our hospitals and offices. We’re asking for photos of our team members that are NOT from the workplace, but instead are outside the work environment and show our team members doing various other activities – celebrating a milestone, running a 5K with a fellow team member, working in the garden, doing volunteer work, attending a parade or community event, etc. Ballad Health Christmas trees will be located in the following cities: *Rather than traditional live trees, the Believe in Bristol display will feature professionally installed “flagpole light trees” without ornaments, so no photo submissions are needed for that tree. The trees are usually…

$44 million hospital will restore inpatient care in Unicoi County community The big picture: Nearly two years after Hurricane Helene destroyed Unicoi County Hospital, Ballad Health leaders, elected officials and community members gathered Aug. 19 to celebrate the groundbreaking of a new hospital for the community. By the numbers Why it matters What leaders are saying Building for the future A community effort What’s next Construction is underway on the replacement hospital and is set for completion in 2028.

Did you know there are more than 1,400 known species of human pathogens, including viruses, bacteria, fungi and protozoa? Each month, our Ballad Health infection prevention team is highlighting one of those pathogens, or something important in how we deal with those pathogens, that you might encounter in your work. See what you know, or can learn, about these “bugs” through our “Bug of the Month” series, and about how we can prevent spread! This month, we’re spotlighting multidrug-resistant organisms (MDROs) — germs that have developed a resistance to multiple antibiotics. If you have questions or want more information, please reach out to your infection preventionist.

BRISTOL – Ballad Health team members once again can get a good deal on tickets to the Bristol Rhythm & Roots Reunion, set for Sept. 11-13 in downtown Bristol. By using the code BALLAD45 when purchasing tickets online, team members can save $45 on the cost of a three-day, general admission ticket package. The discount is good until midnight on Sept. 10. Click here to purchase tickets. Headliners for this year’s festival include St. Paul & the Broken Bones, Sierra Ferrell, Old Crow Medicine Show and Los Lobos. Ballad Health is once again a sponsor for the Rhythm & Roots Reunion. For more information about the festival, including music lineup and FAQs, visit https://bristolrhythm.com/.

JOHNSON CITY, Tenn. – Ballad Health is proud to congratulate Ballad Health Academy and its academic partners for being named Secondary Program of the Year by the Tennessee Association for Career and Technical Education (TNACTE). Representatives from six local school district partners and the Tennessee Colleges of Applied Technology at Elizabethton and Morristown recently accepted the award in July at the organization’s annual summer conference. These outstanding leaders, with support from Bloomberg Philanthropies, help provide classroom education, hands-on training and support mechanisms needed for high school students to navigate potential healthcare career pathways. We’re proud to congratulate our scholastic partners from: Ballad Health is also excited to expand its Ballad Health Academy program to Johnson County Schools in 2026-27, making it the seventh local school district to join the program. In just its first year, Ballad Health Academy enrolled more than 300 students in Northeast Tennessee, with more than 500 students projected to participate in…

Ballad Health team members are invited to have a little fun while exploring the Dynamic Health site on the intranet – with an opportunity to earn CE credits and win prizes throughout August. Team members can log into their Dynamic Health account and participate in the August Scavenger Hunt. While completing the scavenger hunt activities, team members can earn CE credits, discover valuable Dynamic Health resources and features and be entered for a chance to win a $15 Starbucks gift card. How it works One winner will be selected each week throughout August to receive a $15 Starbucks gift card. What is Dynamic Health? Dynamic Health is an online resource for healthcare professionals, offering reliable medical information on diseases, symptoms, diagnostic tests and treatment options. It also provides continuing education (CE) opportunities, allowing nursing and health professionals to earn contact hours through assessments – supporting continuous learning and professional growth. How to access EBSCO and…

Election Day has arrived in Tennessee! Today (Thursday, Aug. 6) is Election Day for primary and general elections. Ballad Health encourages every eligible team member to get out and vote! Primary elections will be held for governor, U.S. Senate, U.S. House, Tennessee Senate (odd-numbered districts), Tennessee House, and Republican and Democratic State Executive Committees. General elections will be held for vacant state judicial offices and applicable county offices. The state and federal general election date is Tuesday, Nov. 3, 2026. Every vote counts, so let your voice be heard through the ballot!

If you’ve been involved in a performance improvement project at Ballad Health, now is your chance to be recognized. Submissions for the 2027 Ballad Health Excellence Awards are officially open! Last year, we received 102 entries from across the organization, 87 of which were eligible for judging – showcasing the innovation, dedication and excellence that our teams exhibit every day. We’re excited to build on that momentum and celebrate the impactful work happening throughout Ballad Health. Submission period *In order to ensure appropriate time for the judging of the projects, this is a firm deadline that will not be extended. Click here to access the submission form. Note: You must be on a Ballad Health network device to access the submission link. You can also find the submission form on the Ballad Health intranet main page under “Quick Links” or by clicking the Excellence Awards banner at the top of the page. There are also…

JOHNSON CITY, Tenn. – Ballad Health Home Health Care Services in Abingdon and Norton, Virginia, have been recognized by U.S. News & World Report in its 2026-2027 Best Home Health ratings, placing both locations among the highest-performing home health agencies nationwide. Based on a review of more than 12,000 Medicare-certified home health agencies across the country, U.S. News rated both Ballad Health locations as high performers for patient care, outcomes and patient experience. The recognition underscores Ballad Health’s commitment to ensuring patients have access to high-quality care not only while in the hospital or clinical setting, but throughout their recovery journey after discharge. “This recognition reflects the professionalism and focus of our home health nurses, therapists and support staff in Abingdon and Norton,” said Candice Greenlee, assistant vice president of Ballad Health Home Health and Hospice. “At Ballad Health, we recognize that healing doesn’t end when a patient leaves the hospital. Home health services play…