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Brief message from Alan Levine: On Doctors’ Day, we say ‘thank you’ to all our heroes

March 30 is an important day each year. It is the day we set aside to honor those who have chosen to take an oath, after years of training, to help the sick, to be trusted with the most personal of information and to withhold wrongdoing and harm. This oath dates back to as far as 275 AD. And throughout history, we have seen doctors during peacetime and during war, during famine, during mass disease and when we are at the worst of our suffering – men and women who, through their art and passion and compassion, ease pain, reduce suffering, extend and preserve life, and extend the hand of God’s mercy as they comfort us and our families. This year provided us merely a glimpse of the heroic efforts of our nurses, aides, therapists, and all who are on the front lines every day – and so it seems almost unfair to set this…

VIDEO: A holiday message from Alan Levine

   Transcript of the video message: Hello, I’m Alan Levine, chairman and CEO of Ballad Health, and on behalf of the Ballad Health board of directors and our entire leadership team, I want to wish you and your family a Merry Christmas and happy holidays. I think we can all agree that 2020 is going to go down in history as a year unlike anything we’ve ever seen. And of course a lot of people are going to remember 2020 for COVID-19, this virus which has changed our way of life, probably indefinitely. I know how I’ll remember 2020, though, and it starts with you. I’ll remember the brave and resilient healthcare workers who came to work every day, and cared for our patients, those who are sick, those who are desperate and those who are vulnerable, despite the risk COVID-19 posed to you and to your families. I’ll remember the team members who…

Message from our CEO: Vaccine gives us hope, but we must not let up yet

NOTE: This message was emailed to all Ballad Health team members from Alan Levine, Ballad Health’s chairman and chief executive officer, on Friday, Dec. 11, 2020.   Dear Colleague: In the midst of a challenging time for everyone, hope does, indeed, fill our hearts today. As we near the end of an extremely difficult year, we received promising news yesterday that the U.S. Food and Drug Administration granted Emergency Use Authorization for the COVID-19 vaccine developed by Pfizer and BioNTech. This is an important milestone for those of us on the front lines who are making heroic efforts to serve our patients – while also giving hope to our communities, our small businesses and everyone who longs to get the virus behind us. This vaccine will give us another tool to stop the spread, even if by itself it will not be an immediate solution. While approval of this vaccine certainly DOES NOT mean the…

Message from our leaders, board of directors: Thank you for all you’re doing; you are truly appreciated

This message was emailed to all Ballad Health team members from Alan Levine, chairman and chief executive officer of Ballad Health, on Friday, Nov. 20: Dear Colleagues: As we head into the final weekend before Thanksgiving, and I watch what is happening in the news, it is nothing short of stunning that there is a national debate over whether there should be large gatherings for the holidays, whether people should wear masks, and the other things we are all watching play out. Nowhere in this discussion is the impact on our nation’s health care workers of all the consequences of the behavior of all these people, or of the fact that while folks are home hopefully enjoying the blessing of family, that our health care heroes will be at it, as they are every day, to take care of our communities – away from their own families. Each Thanksgiving, I share a message with you…

Message from our CEO: Update on our response to COVID-19

This message was emailed from Alan Levine, CEO and president of Ballad Health, to all team members on Thursday, Nov. 5.   Dear Colleagues: Last Friday, I communicated with our team that we would be announcing several steps designed to ensure we have adequate nurse staffing for our inpatient care units and the emergency department. I shared that the first of these steps involves a temporary pay adjustment for all bedside nurses and certain other roles in inpatient care areas and the emergency department. Since Friday, I’ve heard from several of you about financially recognizing other areas within the health system. While I’ve attempted to respond to each inquiry individually, I feel it is important to further communicate with the team as a whole to explain the rationale for the steps we are taking. We are at a critical juncture in our region for COVID-19 hospitalizations and we expect to be reaching our capacity as…

Important message from Alan Levine re: supporting our team members during COVID-19

This message was emailed to all Ballad Health team members on Friday, Oct. 30, from Alan Levine, Ballad Health’s chairman and chief executive officer:   Good Afternoon: Over the past nine months, our team throughout the region has dedicated itself to doing all we can do to care for the people we are entrusted to serve. It has been very difficult, given the magnitude of the challenge, and the fact there has been no light at the end of the tunnel. In fact, twice now, we have seen massive surges in COVID volume, with the current surge threatening our very capability to be able to offer the full range of services needed in our region. Several days ago, I shared with you in an email that we are very aware of the strain and stress that has been placed on our nursing team, and their support. I also said we are working on several initiatives…

Important message from Alan Levine on diversity and inclusion at Ballad Health

This message was emailed to all Ballad Health team members on June 1, 2020, from Alan Levine, chairman and CEO of Ballad Health.   Dear colleagues, Several months ago, Ballad Health was recognized by Forbes Magazine as one of the top 29 places in America to work on its annual Best Employers for Diversity list. We ranked No. 1 in Tennessee and Virginia, as well as fifth in the nation among employers classified in the “Healthcare and Social” industry. Against the backdrop of all the news that is happening around us, I’m reminded that diversity, and a culture of diversity, is a strength. And having respect for others is a strength. Do we have the most diverse workforce? No, but it’s our culture — one that respects inclusion; where, as Dr. Martin Luther King, Jr. said, we are judged not by the color of our skin, but by the content of our character. We have…

Memorial Day message from Alan Levine: We honor those who made the ultimate sacrifice

NOTE: This message was distributed to all Ballad Health team members on Sunday, May 24.   Dear Colleague: Over the past few months, America has witnessed the heroism of our nurses, doctors and all who are caring for and supporting our nation through this pandemic. You know, I am reminded that heroes come in so many forms, and emerge through trying times. As we celebrate Memorial Day this weekend, in the midst of such times, we are reminded of the sacrifice and difficulties so many brave people weathered in service to our great nation. Tomorrow, Monday, is the day we dedicate specifically to those who gave their lives in military service to our nation. Throughout our nation’s history, millions of American military heroes – including some of our own team members – have sacrificed their lives, or have lost loved ones, in the protection of our beloved homeland, leading to the security of our country’s…

Important message from our CEO: Action taken to bolster bedside staffing and mitigate issues related to volume decline

Dear Colleague: No doubt, most of us are experiencing the anxiety, stress and uncertainty the coronavirus disease 2019 pandemic has unleashed. Businesses large and small, families, churches, schools, government entities and healthcare organizations are each struggling in various ways with the sudden and traumatic changes imposed on our economy and our families. As Ballad Health has planned and implemented our response, we have done so with the safety and well-being of our team members, partners and community in mind. We have taken aggressive steps to bolster our PPE, limit exposure within our facilities, provide real-time information and updates to our team members and the public, conduct testing beyond what has been seen in most other places in the nation, and extensively plan for what could be an eventual surge in volumes related to COVID-19. In addition to these steps and more, we moved to comply with the President’s and Governors’ recommendation to limit elective procedures…

A message from Alan Levine: Reflecting on where we are as a health system, and what lies ahead

NOTE: This email was sent to all Ballad Health team members from our chairman and CEO, Alan Levine, on Sunday, Feb. 2, and we are repeating it here to make sure everyone has a chance to read it. While the message is very long, it contains a lot of important and helpful information, so even if you can’t read it while you’re at work, it’s worth reading whenever you have the time. Dear Colleagues: Last Friday marked the official two-year anniversary of the creation of Ballad Health. I would like to take a moment and reflect on some of the important things that have happened, and also to acknowledge the challenges we have dealt with, many of which remain and lay ahead for us to overcome together. This is a very long email, and I really am sorry about this. But these issues are complex, and frankly, I believe if you want to know the…

Message from the CEO: Happy Healthcare Week to all our team members!

Across Ballad Health, we’re recognizing Healthcare Week from May 12 through 18 to show appreciation for all our team members, no matter what your role – from doctors and nurses to lab techs and therapists, engineers and IT workers, volunteers, administrators, coders, dietary staff, those of you who admit or discharge patients, and many more. You may work in a hospital, an urgent care setting, a physician practice or one of our other facilities, but whatever your job, you play a critical role in providing healthcare to the people of our region. Thank you for what you’re doing. There are two things I’ve said before that always bear repeating: No. 1: If you’re in the healthcare field, I believe you’re the type of person who wants to help others. No. 2: Everybody within Ballad Health is a caregiver in one way or another, because all our roles support one another and allow us to provide…