NOTE: This message was released at 4 p.m. on Thursday, Oct. 29.
Ballad Health has identified and resolved a disruption affecting several of its software systems at facilities and Ballad Health Medical Associates clinics.
Our Information Technology team has restored the software systems quickly and safely. Facility and Ballad Health Medical Associates teams will continue working directly with patients whose care may be affected or interrupted by the disruption.
We are grateful to our team members, who responded with patience and an unwavering focus on caring for patients throughout the downtime, and we thank our patients, families and community for their patience and understanding. Patients who need assistance rescheduling an appointment or service should call 833-8-BALLAD (225523).
Ballad Health’s Corporate Emergency Operations Center will remain activated to support the health system until 5 p.m.
