Lightning Bolt: Our new on-call schedule, effective Tuesday, Aug. 27

IT & Epic

Ballad Health is transitioning to Lightning Bolt as our new on-call schedule platform. Team members who use the on-call schedule will notice some improvements, taking effect Tuesday, Aug. 27, at 7 a.m.

IMPORTANT NOTE: The on-call schedule will be in the same location as before, accessed from the Quick Links on the intranet home page.

What’s new:

  • Enhanced interface: An updated layout will provide a cleaner, more efficient experience, with quick access to physician information without needing to open a new window.
  • Simplified scheduling: Schedulers can now make edits more easily with all tools conveniently located in one place.
  • Clear contact details: Look for specific contact instructions in the “Custom2” column.

If you have any questions, or if you’re a scheduler in need of training, please reach out to oncallscheduling@balladhealth.org.