If you’ve visited balladhealth.org over the last few days, you’ve probably noticed something is different. Our public-facing website had undergone a redesign to make it easier to navigate for both patients and team members, with a cleaner, more streamlined look.
Everything you’re used to seeing is still there, but some of it has a new look or has moved to a different location. One important change is the location of the team member and physician log-in portal – which has moved to the bottom of the main page of balladhealth.org.
- To find the team member and doctor portals, scroll to the bottom of the main page to the footer and you’ll see a section called “About Ballad Health.”
- Look under that heading and you’ll find “Doctors & Team Members.”
- Click on that to go to the log-in page, which works the same way it normally works; all passwords are the same as they were.
The new balladhealth.org website is an updated version of the same web platform we’ve been using, so the look is not drastically different. But the current version of the platform will expire by the end of the year, so an upgrade was necessary – and that also offered the opportunity for us to make the site even better.
Here are some other key things to note:
- This is Ballad Health’s external site we’re talking about – not to be confused with our intranet or our Ballad Health News sites, which have not changed.
- Any pages you’ve bookmarked on the site should still work.
- The site will continue to evolve, with other changes and improvements to come.
If you have questions or issues, contact the Service Desk at 423-431-6290 or responsecenter@balladhealth.org. You can also log in to the Service Desk Helpline on the Ballad Health intranet here to use the ChatIT feature.
As seen below, you’ll find the “Doctors & Team Members” portal at the bottom of the site’s main page, under “About Ballad Health.” (And because the site has been streamlined, it’s a very quick scroll.)
