Epic Phase 2 daily update: Day 4

IT & Epic

Our Epic Phase 2 Go-Live is under way, going from Monday, Aug. 1, through Friday, Aug. 5. Each day, we’ll provide a short summary of how things are progressing.

What is Epic Phase 2?

We are implementing Epic as our electronic medical record (EMR) system for the following departments:

  • Three long-term care facilities
  • All six of our retail pharmacies
  • Home Health and Hospice
  • Inpatient and outpatient rehabilitation services

This will bring everyone within the Ballad Health system onto Epic as our EMR system.

Thursday, Aug. 4, update

On Day 4, the go-live has continued to go smoothly, with issues being addressed and resolved rapidly. Special congratulations to the Dorothy/Comfort teams for reaching 100% of visits closed on Epic within 48 hours! That is a great achievement.

Below are some more comments on how the day went from team members and leaders involved in the project:

  • “I like the medication reconciliation. It’s pretty much foolproof.”
  • “My team is a big fan of the real-time chat with prescribers.”
  • “I like the speed at which they are fixing problems.”
  • “Even though there are some issues, they are being resolved quickly.”
  • “The biggest win of all is to see the team working together and helping each other.”

For our team members actively involved in the go-live, we’d love to see your teams in action and show them off in our daily updates through Ballad Health News and Ballad Teams. Email your photos to doug.janz@balladhealth.org or text them to 423-794-9669.

For more info

For more information, visit the Epic Phase 2 site on the Ballad Health intranet here. (NOTE: You must be on a Ballad Health network device to access the intranet.)