Our Epic Phase 2 Go-Live is under way, going from Monday, Aug. 1, through Friday, Aug. 5. Each day, we’ll provide a short summary of how things are progressing.
What is Epic Phase 2?
We are implementing Epic as our electronic medical record (EMR) system for the following departments:
- Three long-term care facilities
- All six of our retail pharmacies
- Home Health and Hospice
- Inpatient and outpatient rehabilitation services
This will bring everyone within the Ballad Health system onto Epic as our EMR system.
Wednesday, Aug. 3, update
On Day 3, the go-live has continued to go smoothly, with issues being addressed and resolved rapidly. As technical issues are dealt with, processes are going more smoothly and new users are able to see the benefits and efficiencies of the new system.
Cheryl Shelnutt, director of retail pharmacy ops, said, “The Ballad Health analysts have been fantastic – just rock stars. I greatly appreciate the support that we’ve had.
Below are some more comments on how the day went from team members and leaders involved in the project:
- “Love Epic!”
- “MDTs (medication discharge technicians) are loving our test billing process so far… Much better than McKesson.”
- “So much better than our previous system.”
For our team members actively involved in the go-live, we’d love to see your teams in action and show them off in our daily updates through Ballad Health News and Ballad Teams. Email your photos to doug.janz@balladhealth.org or text them to 423-794-9669.
For more info
For more information, visit the Epic Phase 2 site on the Ballad Health intranet here. (NOTE: You must be on a Ballad Health network device to access the intranet.)
