NOTE: This message was sent from the Ballad Health Corporate Emergency Operations Center to Ballad Health leaders on March 14, 2020, to cascade to all team members. For all questions related to COVID-19, email our CEOC at BalladHealthCorporateEOC@balladhealth.org.
As of Monday, March 16, we will adhere to a restricted visitation policy at all hospitals. We ceased all visitation for long-term care facilities as of Thursday, March 12. Hospital visitation restrictions are as follows:
- Limit public entry points
- Engage all visitors in screening protocols, including temperature checks
- Prohibit visitors under age 18
- Limit visitation to one guest per patient. Patients in birthing centers or pediatric units may have two visitors.
- Exceptions can be made on a case-by-case basis for hospice and end-of-life care.
To support these temporary visitation restrictions, we have shipped the following items to your facilities. They will be received by your House Supervisor by 2 p.m. on Sunday, March 15:
- Visitation signs printed on 20×30” foam core posters to be displayed in each open entrance. Quantities vary based on facility request. Easels, tape or sign holders must be furnished by the facility.
- Temporary entrance signs with facility map printed on 20×30” paper posters to be displayed on the door of each closed entrance.
- Laminated visitor check-in questionnaire to be used by the screening attendants
- Tempa-DOTs to be given to visitors during the COVID-19 screening process
- Wristbands to be placed on visitors after they pass the screening
Attached you will find a script to help train the screening attendants. Additional, please share this video with the screening attendants to educate our team on the screening process.
Other items included in this delivery:
- Virtual health/drive through work flow chart for nursing staff
- Patient denial of request for virtual health patients who are screened in their vehicle following their Nurse Connect consultation
- Education sheet for virtual health patients
If you have additional needs in order to support these processes that are unique to your facility, please submit a request to BalladHealthCorporateEOC@balladhealth.org.
