Team members who went live with Epic in June and in October are being asked to take a survey about the experience. The two surveys will be distributed within the week, and will be open through Nov. 25.
Team members will receive a link to a post-live survey in their Ballad Health email. The survey will take 5-10 minutes to complete and should be submitted no later than Nov. 25. One survey is for October go-live team members and one is for June go-live participants.
Your feedback is very important in helping Epic and IT gauge how you feel about the Epic EHR system and how productive you feel when you are using it.
Survey responses will be used to:
- Prioritize outstanding issues
- Spot trends across user groups
- Identify struggling departments or user groups
We value your transparency: Whether go-live was epic or not-so-epic, tell us what went well and what could have gone better.
IT teams will also conduct virtual visits the weeks of Dec. 7 and Dec. 14 to observe processes and obtain feedback.
Thank you for a successful conversion to Epic, and thank you for your feedback as we continue our Epic journey!
