Our Ballad Health Employee Assistance Program has expanded and enhanced its services to better serve team members. The EAP offers confidential counseling for stress, depression, substance abuse, marital counseling and other mental health issues:
- Same-day appointments for therapy
- Extended hours: Monday-Friday from 7 a.m.-7 p.m.
- For your added convenience, we’re now offering telehealth and phone sessions to better support all our team members, including those in Southwest Virginia and Northeast Tennessee.
- New EAP location at Holston Valley Medical Center in Kingsport
- Did you know? As a benefit-eligible team member of Ballad Health, you receive six covered (free) visits per plan year. These include visits with our MD/psychiatrist, psychiatric nurse practitioners and therapists.
Contact information
For more information about the Employee Assistance Program, call 423-302-3480 or visit the EAP site on the Ballad Health intranet here.
For anyone undergoing an emergency, call the Respond Crisis Hotline at 800-366-1132.
Our care team
Here’s our care team of therapists and providers, ready to serve you.
