Critical need for team members to support Helping Hands, assist patient care teams in temp/alternate roles

CEOC & COVID-19

TO: Ballad Health All

FROM: Ballad Health Corporate Emergency Operations Center

DATE: December 22, 2021

TITLE: Critical need for team members to support Helping Hands Program, willing to assist patient care teams in temporary/alternate work roles

ACTION: Cascade to all team members

 

With our patient volumes at a high level and a critical need for assistance over the upcoming holidays, especially on Christmas Eve and Christmas Day, Ballad Health is seeking current team members – both clinical and non-clinical – to step in and assist our frontline teams in a paid role to support our Helping Hands Program. These duties may be in addition to your existing Ballad Health role or, in some cases, if you and your current supervisor agree, may be filled during your current work schedule/fulltime employment.

If you have a clinical background and are not currently working in an acute patient care provision role, or if you do not have a clinical background but you’re willing to assist, you can help support our non-COVID nursing patient care teams.

Team members who are willing to assist with acute patient care teams should follow the link below and submit the requested documentation. Following submission, a member of the Helping Hands Program will reach out to team members directly.

Click here for more info and to sign up for the Helping Hands Program

NOTE: You must be on a Ballad Health network device to access the signup page, which is housed on the Ballad Health intranet.

If you have been working in the Helping Hands Program previously, we ask you to consider participating again.

Our staffing situation is critical. As we see COVID-19 numbers rise in our hospitals, our ability to provide patient care could be compromised. We are taking an all-hands-on-deck approach in asking for help.

Hours worked in the alternative acute patient care support positions will be compensated by your base rate of pay (overtime if applicable). Team members will be provided special instructions on how to clock in for these special shifts, this includes salaried team members. Team members have the option of working on a shift basis or working extra hours. Any assistance you can provide is greatly appreciated.

The most critical need is for sitters in the hospitals. Additional Helping Hands opportunities include unit liaisons, ED liaisons, food service, environmental services, supply support, screeners and working in the Call Center.

Thank you in advance to any team members who are willing to take on this crucial extra work, and thank you to all team members for what you are doing every day during this time of crisis.

Click here for more info and to sign up for the Helping Hands Program