Have you ever needed access to your medical record and wondered if you could use your work-assigned Epic login to do so? Then you should know that Ballad Health policy prohibits workforce members from using their work-assigned login credentials to access their own medical record in Epic. There are ways, however, to get the information you seek – one of which is through the utilization of an Epic MyChart patient portal.
One of the many benefits of Epic’s MyChart patient portal is that it gives patients the ability to access their medical information (medications, test results, upcoming appointments, medical bills, price estimates and more). There is functionality within MyChart that allows patients to request a copy of their medical records which could be sent to their patient portal if they choose. This allows patients an easily accessible way to make request for medical records.
MyChart is available to all Ballad Health patients and can be accessed from mobile devices, tablets or computers.
In addition to MyChart, copies of your medical records can be requested over the phone, in person or by submitting a patient release of information form via fax or mail. You may receive a copy of your medical records in paper or electronic form.
For information on MyChart, including how to sign up, visit:
For more information on how to obtain copies of your medical records, visit:
